Andrea Cook

Answered calls from patients and doctor offices to schedule appointments, ensuring efficient patient access to care.

• Corrected patient charts and added insurance information, maintaining accurate records for billing and care continuity.
• Coordinated scheduling of office visits, physical exams, and mammogram appointments, facilitating timely patient care and follow-up.

• Verified insurance coverage and payment details in collaboration with healthcare providers.
• Followed up with insurance companies on medical claims to secure timely payments for providers.
• Managed patient account inquiries and resolved billing issues effectively.
• Processed insurance claims and ensured timely submissions to payers.
• Collaborated with healthcare providers to gather necessary documentation for claims.