Summary
Overview
Work History
Education
Skills
Dad and Drummer extraordinaire!
Additional Information
Timeline
Generic

Richard Lysloff

Novato

Summary

Proven leader with extensive experience at Whole Foods Market, adept in customer service, team member happiness and problem-solving. Enhanced customer satisfaction and team performance through effective mentorship and operational knowledge. Demonstrated ability to work effectively and well with fellow team members and leadership. Well versed in Wholefoods Market culture and current "culture champion."

Overview

24
24
years of professional experience

Work History

Customer Service ATL/Shift Leader

Whole Foods Market
04.2019 - Current
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.

Manager

Veganburg
03.2018 - 03.2019
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.

Shift Leader

Wholefoods Market
03.2011 - 02.2018

Shift Leader

Wholefoods Market
03.2009 - 02.2011

Associate Store Team Leader

Wholefoods Market
07.2002 - 02.2009
  • Maintained guest-friendly environment to drive sales, repeat business and service.
  • Interviewed, trained and coached team members to achieve company and store goals.
  • Mentored junior team members for professional growth and increased productivity.
  • Handled daily operational tasks such as opening/closing routines and ensuring smooth functioning of the store.
  • Safety ASTL responsible for creating awareness and training Team members on safety issues.

Bakery Team Leader

Wholefoods Market
04.2001 - 06.2002
  • Trained new team members on bakery operations, ensuring adherence to company standards and procedures.
  • Implemented cost-saving measures in ingredient sourcing, reducing overhead expenses without compromising quality.
  • Streamlined production processes by identifying bottlenecks and reallocating resources for improved efficiency.
  • Led daily team meetings to discuss goals, challenges, and opportunities for improvement in operations.

Shift Leader

Wholefoods Market
04.2000 - 04.2001

Education

High School Diploma -

Manzano High School
Albuquerque, NM

Daytona Beach Community College
Daytona Beach, FL

Skills

  • Positive Attitude
  • Great Customer Service abilities
  • Team Leadership
  • Problem-Solving
  • Mentorship

Dad and Drummer extraordinaire!

Family, music, food and staying healthy are my passions in life.

Additional Information

I have a long and wonderful history with Wholefoods Market and hope to continue on this amazing journey with a new position of training our awesome Team Members to help make their Wholefoods experience better for them, their fellow team members and our customers.

Timeline

Customer Service ATL/Shift Leader

Whole Foods Market
04.2019 - Current

Manager

Veganburg
03.2018 - 03.2019

Shift Leader

Wholefoods Market
03.2011 - 02.2018

Shift Leader

Wholefoods Market
03.2009 - 02.2011

Associate Store Team Leader

Wholefoods Market
07.2002 - 02.2009

Bakery Team Leader

Wholefoods Market
04.2001 - 06.2002

Shift Leader

Wholefoods Market
04.2000 - 04.2001

High School Diploma -

Manzano High School

Daytona Beach Community College

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Richard Lysloff