Andrea Crockett
Yarmouth,Maine
Summary
Knowledgeable Inside Salesperson with proven track record in leading inside sales teams to exceed targets. Expertise in developing effective sales strategies and fostering client relationships. Demonstrated ability in team leadership and CRM software navigation.
Overview
25
25
years of professional experience
Work History
Inside Sales Team Lead
Ferguson Enterprises LLC
08.2021 - 08.2022
- Processed payments on account. Received cash, check and credit card payments for retail sales and reconciled cash box at the end of the shift.
- Monitored sales metrics closely, making data-driven decisions to improve overall team performance.
- Negotiated contracts skillfully, securing favorable terms for both clients and company alike.
- Coordinated with outside vendors as needed for various projects or initiatives aimed at improving the overall effectiveness of the Inside Sales Team.
Territory Sales Manager
Ferguson Enterprises
08.2015 - 08.2021
- Travel Maine selling plumbing and heating supplies to licensed contractors
- Generate quotes, set up pricing matrices, go to job sites, handle customer concerns and increase business through sales programs
- Monitored competitor activities within the territory, adjusting sales strategies as needed to maintain a competitive edge.
- Provided exceptional support to existing customers, leading to increased repeat business and referrals.
Territory Sales Manager
Wolverine Brass
06.2007 - 07.2015
- Travel the state of Maine and eastern New Hampshire selling plumbing, heating and electrical Supplies to licensed contractors
- Manage 300 customer accounts by scheduling appointments to Meet with clients and provide them with specials and product knowledge
- Other means of Communication include phone, fax and email by which I supply job quotes and special pricing for Commercial jobs and large residential projects
Inside Sales Manager
The Portland Group
02.2006 - 06.2007
- Provide product knowledge and pricing on plumbing & heating supplies to contractors
- Other Responsibilities include answering phones, doing the daily bank deposit and posting to the General ledger and scheduling showroom appointments with people to choose fixtures for their Homes
Sales/Customer Service
Nelson & Small
09.2004 - 06.2005
- Answered sales calls regarding appliances and heating equipment
- Researched and responded To customer inquiries regarding technical information, pricing and product performance
- Coordinated with delivery companies and scheduled product deliveries
Showroom Manager
The Granite Group
09.2001 - 07.2003
- In charge of showroom employees that provide assistance to plumbers and their customers In choosing fixtures for their homes
- Other responsibilities include maintenance of showroom Inventory and ongoing renovation of showroom displays
Inside/Outside Sales Representative
Redlon & Johnson
09.1997 - 09.2001
- Increased sales and expanded customer base through responsiveness to customer needs
- Created fixture schedules for residential and commercial projects
- Provide efficient follow Through to ensure on-time delivery of products to meet customer schedules
- Called on local Commercial mechanical companies as an outside sales representative
Education
University of Southern Maine
01.2003
Business Management - Accounting
Johnson State College
Johnson, Vermont01.1987
High School Diploma -
South Burlington High School
South Burlington, Vermont01.1984
Skills
- Retail Sales
- Order Processing
- Product Knowledge
- Customer Relationship Management
- Reliability
- Multitasking
Timeline
Inside Sales Team Lead
Ferguson Enterprises LLC
08.2021 - 08.2022
Territory Sales Manager
Ferguson Enterprises
08.2015 - 08.2021
Territory Sales Manager
Wolverine Brass
06.2007 - 07.2015
Inside Sales Manager
The Portland Group
02.2006 - 06.2007
Sales/Customer Service
Nelson & Small
09.2004 - 06.2005
Showroom Manager
The Granite Group
09.2001 - 07.2003
Inside/Outside Sales Representative
Redlon & Johnson
09.1997 - 09.2001
Business Management - Accounting
Johnson State College
High School Diploma -
South Burlington High School
University of Southern Maine
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