Andrea Curran
Miami
Summary
Dynamic and detail-oriented Medical Records Clerk at Akumin Imaging, skilled in HIPAA compliance and patient confidentiality. Successfully enhanced patient satisfaction by streamlining medical records requests and training staff on best practices. Proficient in EMR systems, ensuring accurate data management and efficient retrieval of critical patient information.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Records Clerk
Akumin Imaging
11.2022 - Current
- Managed patient records efficiently to ensure accurate and timely access for healthcare professionals.
- Organized and maintained electronic medical records system for easy retrieval and compliance with regulations.
- Assisted in training new staff on medical record protocols and software usage.
- Reviewed incoming patient documents for completeness and accuracy, ensuring adherence to company standards.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Maintained patient confidence by keeping patient records information confidential.
- Printed and photocopied documents to provide patients with copies of medical records.
- Maintained patient records systems by archiving, scaning and indexing important documents and files.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Supported medical staff by providing organized and accurate medical records.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Responded to patient inquiries to provide information and details of medical records.
- Maintained patient records in compliance with security regulations.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Assisted in training new Medical Records Clerks, sharing best practices for managing files efficiently while maintaining confidentiality.
- Maintained patient privacy and security by monitoring access to electronic health records and reporting any unauthorized activity.
- Coordinated with IT department to resolve technical issues in electronic record systems, reducing downtime.
- Improved patient satisfaction by quickly addressing requests for medical information.
- Ensured timely destruction of outdated records, maintaining compliance with retention policies.
Recreation Assistant
City of Dania Beach Parks and Recreation
04.2018 - 08.2022
- Coordinated recreational programs for diverse age groups, enhancing community engagement and participation.
- Developed and implemented safety protocols for facility usage, ensuring compliance with health regulations.
- Mentored junior staff in customer service practices, fostering a welcoming environment for participants.
- Evaluated program effectiveness through participant feedback, refining activities based on needs and preferences.
- Assisted in training new employees on operational procedures and best practices for recreation management.
- Maintained a safe and clean facility, ensuring a positive environment for all users.
- Provided exceptional customer service to patrons, addressing concerns and answering inquiries promptly.
- Ensured proper supervision of program participants at all times, prioritizing their safety and wellbeing.
- Enhanced participant enjoyment by creating and implementing diverse recreational activities.
- Conducted rounds within facility and campus to facilitate safe execution of recreation activities and monitor participation numbers.
- Performed light custodial duties to provide clean and inviting facilities.
- Conducted regular safety inspections of facilities and equipment, minimizing potential hazards.
- Opened, closed and secured facilities at prescribed times to accommodate scheduled activities.
- Responded to public inquiries to provide information about programs and facilities.
- Developed strong relationships with community partners, fostering collaboration for future events.
Office Manager
The Parent Resource
08.2018 - 03.2022
- Coordinated office operations to enhance workflow and improve efficiency.
- Managed scheduling and logistics for meetings, ensuring optimal resource allocation.
- Implemented filing systems for improved document retrieval and organization.
- Trained new staff on office procedures and best practices for operational success.
- Oversaw inventory management, ensuring adequate supplies while reducing costs.
- Enhanced office policies by evaluating existing processes and recommending improvements.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Education
Medical Administrative Assistant
Everest Institute
Hialeah, FL11.2013
High School Diploma - Required Criteria
William H Turner Technical Arts High School
Miami, FL08.1996
Skills
- HIPAA compliance
- Customer service
- Written and verbal communication
- HIPAA regulations
- File organization
- Data entry
- Document scanning
- Medical terminology understanding
- Medical records management
- Paperwork processing
- Records management
- EMR / EHR
- Scheduling appointments
- Medical terminology
- Payment collection
- Medical office administration
- Patient confidentiality
- Quality control checks
- Filing systems expertise
- Account management
- Data security
- Supply ordering
- Staff education and training
- Medical software proficiency
- Insurance eligibility
- Client relations
- Inventory coordination
- Report generation
- Medical billing and coding
- Medical transcription
- Patient inquiries
- Patient data collection
- ICD-9 coding experience
- Work well independently
- Medical records audits
- Scanning and imaging software
- Filing procedures
- Health information management
- New patient chart preparation
- Microsoft Excel
- Attention to detail
- Patient rights
- Protected health information
- Records scanning
- Patient information verification
- Appointment scheduling
- Doctor communication
Certification
I graduated from Turner Tech with my CNA certification as well as my HUC certification.
Timeline
Medical Records Clerk
Akumin Imaging
11.2022 - Current
Office Manager
The Parent Resource
08.2018 - 03.2022
Recreation Assistant
City of Dania Beach Parks and Recreation
04.2018 - 08.2022
Medical Administrative Assistant
Everest Institute
High School Diploma - Required Criteria
William H Turner Technical Arts High School