Open To Work
Andrea Daughtry
Newport News,VA
Work Preference
Summary
Resourceful Sales Support Generalist specializing in client relationship management, data analysis, and process optimization. Achieved improved sales performance through effective support services and innovative solutions while enhancing overall business processes. Focused on fostering continuous client relationships and streamlining operations to boost team efficiency.
Overview
1
1
Certification
3
3
years of post-secondary education
20
20
years of professional experience
Work History
Sales Support
Edgeworth Park @ Newtown
Williamsburg, VA
10.2023 - Current
- Developed presentations for internal meetings showcasing best practices in sales support activities.
- Prepared financial statements related to sales support activities.
- Worked on customizing sales support functions such as opportunity management and partner determination.
- Collaborated with internal teams on special projects to enhance effectiveness of outside sales support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Recognized customer needs during interactions to provide timely assistance.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Conducted testing of software and systems to ensure quality and reliability.
- Leveraged various software and tools to streamline processes and improve performance.
Sales Manager
Central Florida Investments, Inc
Williamsburg, VA
01.2006 - 05.2014
- Led sales team in developing strategic plans that targeted key markets for expansion.
- Analyzed market trends to pinpoint growth opportunities, informing strategic decision-making.
- Trained and mentored new sales representatives, enhancing their product knowledge and sales techniques.
Education
Bachelor of Arts - Marketing Management
Old Dominion University
Norfolk, VA 05.2001 - 05.2004
Skills
- Sales support
- Sales support proficiency
- Offering sales support
- Online sales support
- Marketing and sales support
- Sales support capabilities
- Customer relationship management
- Opportunity management
- Cross-functional collaboration
- Cross-functional collaboration
- Effective communication
- Problem solving
- Mentoring junior staff
- Presentation creation
- Sales support capabilities
Certification
HIPPA certified, Relias Home Care, Notary, National sales leaderboard
Timeline
Sales Support
Edgeworth Park @ Newtown
10.2023 - Current
Sales Manager
Central Florida Investments, Inc
01.2006 - 05.2014
Bachelor of Arts - Marketing Management
Old Dominion University
05.2001 - 05.2004