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Melanie Lynn Fox
Lakeland,FL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
4
4
years of post-secondary education
Work History
Sales Support
AmeriSave Mortgage Corporation
Atlanta, GA
10.2020 - 09.2021
- Contact customer by phone and email to get requested documents
- Upload document sent by customer to thesystem for review by underwriters
- Work with loan officers to get loan accounts to closing.
Substitute Teacher
Kelly Educational Staffing
Tampa, FL
12.2017 - 03.2020
- Maintain the established routines and procedures of the school and classroom to which assigned
- Follow the lesson plans provided by the absent teacher
- Encourage, check, and promote student progress
- Assume the responsibility for overseeing pupil behavior in the classroom, during lunch, activity periods, and out-of- class settings
- Supply a brief report in writing on the day’s activities at the conclusion of each day for the teacher.
Environmental Services Aide
Winter Haven Hospital
Winter Haven, FL
12.2013 - 02.2014
- Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met
- Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas
- Dust and polish furniture and equipment
- Keep storage areas and carts well-stocked, clean, and tidy
Collection Agent
GC Services
Lakeland, FL
07.2010 - 01.2013
- Answered inbound calls
- Negotiates arrangements with customer to pay debt in full or sets up the best possible arrangements
- Documents all collections activity in a concise and correct manner
- Adheres to FDCPA/Federal/state/city laws/provisions, as defined in training/FDCPA Testing
- Maintained good public relations.
Education
Bachelor of Science - Psychology
University of Central Florida
Orlando, FL 06.2019 - 05.2021
Associate of Arts - Psychology
Hillsborough Community College
Tampa, FL 01.2017 - 05.2019
Skills
- Sales support
- Sales team support
- Supporting sales staff
- Pre-sales support
- Word processing
- Independent worker
- QuickBooks proficient
- Administrative support
- 60 WPM typing speed
- Extensive vocabulary
Timeline
Sales Support
AmeriSave Mortgage Corporation
10.2020 - 09.2021
Bachelor of Science - Psychology
University of Central Florida
06.2019 - 05.2021
Substitute Teacher
Kelly Educational Staffing
12.2017 - 03.2020
Associate of Arts - Psychology
Hillsborough Community College
01.2017 - 05.2019
Environmental Services Aide
Winter Haven Hospital
12.2013 - 02.2014
Collection Agent
GC Services
07.2010 - 01.2013
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