Andrea De La Cruz
West Hills,CA
Summary
Motivated professional with strong communication, customer service, and organizational skills. Demonstrates adaptability and quick learning in fast-paced environments, excelling both independently and in team settings. Committed to delivering excellent service with a positive attitude, ensuring accuracy and attention to detail in all tasks.
Overview
3
3
years of professional experience
Work History
Caregiver, Special Needs
Aveanna Healthcare
Woodland Hills, California
06.2023 - Current
- Provided compassionate, high-quality care and support to patients in a home healthcare setting.
- Assisted patients with activities of daily living (ADLs), including personal hygiene, dressing, grooming, and mobility.
- Monitored changes in patients' condition and reported findings to nursing staff and supervisors to ensure timely interventions.
- Maintained accurate documentation of patient care and daily activities.
- Followed individualized care plans while ensuring patient safety, comfort, and dignity.
- Assisted with meal preparation and light housekeeping, while providing medication reminders to support daily living activities.
- Cultivated strong relationships with patients and families, enhancing trust and communication through compassionate care.
- Maintained confidentiality and complied with HIPAA and company policies at all times.
Team Member/Birthday Party Host
Chuck E Cheese
West Hills, CA
11.2024 - 04.2025
- Planned, organized, and hosted birthday parties and special events for children and families.
- Coordinated party schedules to ensure events ran smoothly and on time.
- Delivered exceptional customer service in a fast-paced, family-oriented environment.
- Operated cash registers and processed cash and credit card transactions accurately.
- Prepared and served food while adhering to food safety and sanitation standards.
- Maintained clean, organized dining, party, and game areas to provide a safe and welcoming environment.
- Worked collaboratively with team members to ensure excellent guest experiences and resolve customer concerns professionally.
Sales Associate/Cashier
Party City
West Hills, CA
09.2023 - 03.2024
- Guided customers in selecting merchandise and party supplies to ensure satisfaction with their purchases.
- Operated cash registers and accurately processed cash and credit card transactions.
- Resolved customer concerns professionally while delivering exceptional customer service.
- Stocked merchandise while organizing and creating visually appealing displays to enhance customer experience.
- Assisted with inventory organization, restocking, and overall store presentation.
- Collaborated with team members in fast-paced environment to achieve daily sales goals.
Education
High School Diploma -
Stoney Point High School
Chatsworth, CA07-2023
Skills
- Patient Care
- HIPAA Compliance
- Autism support
- Time Management
- Organization
- Attention to Detail
- Problem Solving
- Customer Service
- Teamwork
- Communication
- Cash handling
- Microsoft Office Suite
- Multitasking
Timeline
Team Member/Birthday Party Host
Chuck E Cheese
11.2024 - 04.2025
Sales Associate/Cashier
Party City
09.2023 - 03.2024
Caregiver, Special Needs
Aveanna Healthcare
06.2023 - Current
High School Diploma -
Stoney Point High School