Andrea Deleon
Las Vegas,NV
Summary
My objective is to obtain a service position in a creative and positive atmosphere. My outgoing and bubbly personality matched with my problem-solving mindset and ambitious work ethic make me an asset to any team. I am seeking an opportunity with a company that compliments my talents and offers me the experience and space to grow as an entrepreneur.
Overview
17
17
years of professional experience
Work History
HEALTH COACH
ENERGIZE DAILY
01.2018 - Current
- Managed the design team and mentored junior designers to improve design quality and efficiency. Created wireframes, prototypes, and high-fidelity mockups for a variety of web and mobile projects. Worked closely with clients to understand their needs and goals and translate them into effective design solutions.
BARTENDER/ COCKTAIL SERVER
ARIZONA CHARLIES DECATUR
01.2023 - 01.2024
- Responsible for delivering drinks and ensuring guest satisfaction in a high pace casino environment. Was an integral part of the rebranding of the live entertainment Coverall lounge. Extensive experience on InfoGenesis POS system. Helped develop cocktail recipes for the new lounge menu.
COCKTAIL WAITRESS
HUSTLER CLUB SAN FRANCISCO
01.2008 - 01.2009
- Performed end-to-end cocktail waitress duties including greeting guests, taking orders, garnishing cocktails, and delivering drinks in a timely fashion. Earned high praises for exceeding attendance requirements. Worked closely with beverage servers, bartenders, barbacks, and beverage supervisor to ensure the delivery of outstanding customer service. Observed strict adherence to regulatory, departmental and company-wide policies. Promptly and accurately responded to all questions and inquiries regarding the company’s events, promotions, and other specials. Managed customer service issues to mitigate escalations, following all company protocols to ensure high guest satisfaction. Additional duties included picking up glassware and maintaining a clean, safe workplace.
Skills
- POS experience
- Upselling techniques
- Extensive cocktail knowledge
- Project management
Timeline
BARTENDER/ COCKTAIL SERVER
ARIZONA CHARLIES DECATUR
01.2023 - 01.2024
HEALTH COACH
ENERGIZE DAILY
01.2018 - Current
COCKTAIL WAITRESS
HUSTLER CLUB SAN FRANCISCO
01.2008 - 01.2009
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