Andrea Detwiler
Grantsville,MD
Summary
Experienced professional in the field of physical therapy, with multiple years of experience in both patient care and administrative tasks. Excellent communication and teamwork skills to keep office running smoothly and foster positive outcomes in patient care.
Overview
17
17
years of professional experience
Work History
Physical Therapist Assistant & Office Manager
The Human Movement Institute
Chalk Hill, PA
09.2023 - Current
- Ensured compliance with all healthcare regulations and standards during therapy sessions.
- Answered patient questions promptly through email, phone and in person.
- Assisted 10 to 13 patients per day in therapeutic exercises, and adjusted treatment accordingly based on patients' progression or regression.
- Verified insurance benefits and processed billing following treatment sessions, collecting copays, deductibles, and coinsurance when necessary.
Physical Therapist Assistant
Orthopedic & Sports Physical Therapy Associates Inc
Uniontown, PA
09.2015 - 09.2023
- Assisted patients through therapeutic exercises, and administered appropriate modalities to decrease pain and improve function in busy outpatient clinics.
- Completed basic clerical duties, including scheduling appointments, collecting copays, and answering phones.
- Implemented patient treatment plans under the direction of the supervising physical therapist.
- Documented patient progress, treatments, and data in charts using WebPT software.
Reservations Agent/Retail Sales Associate
Wilderness Voyageurs
Ohiopyle, PA
05.2008 - 09.2022
- Gained extensive knowledge of multiple outdoor activities to sell to guests over the phone, online, and in person.
- Trained several new staff members each season in reservations software and guest activities.
Education
CPR/BLS Certified
National CPR Foundation
02-2025
Associate of Applied Science - Physical Therapist Assistant
Penn State University, Fayette Campus
Lemont Furnace, PA08-2015
Skills
- Patient care
- Therapeutic exercises and patient education
- Medical terminology and regulatory compliance
- Patient documentation
- Insurance verification
- Clinical team collaboration
- Effective communication
References
References available upon request.
Timeline
Physical Therapist Assistant & Office Manager
The Human Movement Institute
09.2023 - Current
Physical Therapist Assistant
Orthopedic & Sports Physical Therapy Associates Inc
09.2015 - 09.2023
Reservations Agent/Retail Sales Associate
Wilderness Voyageurs
05.2008 - 09.2022
CPR/BLS Certified
National CPR Foundation
Associate of Applied Science - Physical Therapist Assistant
Penn State University, Fayette Campus
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