Navneet Gill

Under the direction of physiotherapists, carry out treatment programs such as thermotherapy and electrotherapeutic techniques to rehabilitate patients with various injuries or disabilities to maximize their ability to independently manage daily activities.

• Under the direction of a physiotherapist, carry out exercise treatment programs for patient recovery and management of pain.
• Observe patients before, during and after therapy, noting the patient’s status and reporting it to the physical therapist.
• Interview patients in order to complete forms, documents, and case histories
• Maintain confidential files and databases related to patients.
• Accumulate data and formulate special reports, letters and emails related to patients.
• Confer with physiotherapists and others to discuss and evaluate patient information for planning, modifying and coordinating treatment.
• Administer electrical modality treatments, such as Ultrasound, TENS and IFC.
• Observe patients during treatment to compile and evaluate data on patients' responses and progress, and report to the physical therapist.
• Assisted physical therapists in implementing treatment plans for diverse patient populations.
• Developed strategic plans aligning departmental goals with organizational objectives.
• Led cross-functional teams to streamline operational processes and enhance productivity.
• Mentored junior staff, fostering skill development and enhancing team capabilities.
• Analyzed market trends to inform decision-making and optimize resource allocation.
• Established collaborative relationships with stakeholders to support project success and innovation efforts.
• Educated patients on exercise techniques and home care strategies to promote independence.
• Collaborated with healthcare teams to develop comprehensive rehabilitation programs.

• Stock the service area with supplies.
• Greet customers, present menus and help customers select menu items.
• Inform customers about daily specials.
• Resolve any customer complaints with the help of management.
• Conduct inventory counts and order supplies when required.
• Process both cash and credit card payments, ensuring that changes and receipt are tendered.
• Processed customer transactions accurately and efficiently, ensuring a smooth checkout experience.
• Maintained cleanliness and organization of work areas, adhering to health and safety regulations.
• Assisted in training new team members on cash handling procedures and customer service protocols.
• Resolved customer inquiries and complaints promptly, enhancing overall satisfaction levels.
• Collaborated with team members to improve service speed during peak hours, optimizing workflow efficiency.
• Monitored inventory levels and reported shortages to management, supporting timely restocking efforts.
• Implemented upselling techniques, contributing to increased sales revenue through enhanced product promotion.
• Evaluated daily cash reports for accuracy, ensuring financial integrity at end of shift reconciliations.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Balanced multiple priorities effectively while working under tight deadlines in a fast-paced retail setting.

• Greeted and seated guests, ensuring a positive first impression of dining experience.
• Managed reservations and waitlists efficiently to optimize seating flow during peak hours.
• Coordinated with kitchen and service staff to communicate guest needs and special requests.
• Trained new host staff on procedures for guest interactions and service standards.
• Monitored dining area to maintain cleanliness and ambiance, enhancing overall customer satisfaction.
• Assisted in resolving customer inquiries or complaints promptly to uphold restaurant reputation.
• Implemented improvements in guest seating arrangements, increasing efficiency during busy shifts.