Patient-centered medical office professional with more than 20 years of experience creating the warm, dependable front-desk experience that helps patients feel known and cared for. Andy combines deep family medicine expertise with trusted team leadership, calm problem-solving, and a natural ability to build lasting relationships. She is intentionally returning to family medicine, where continuity, personal connection, and service are at the heart of the work.
Work History
Center Lead / Assistant Manager Trainee
5 Years
Concentra Medical Center | 08.2021 - Current
Provides daily frontline leadership in a high-volume occupational medicine center, coaching colleagues, supporting staffing and workflow decisions, resolving patient-service concerns, and partnering with center leadership on operational priorities. Selected for two years of development toward assistant manager responsibilities.
Medical Office Coordinator
1 Year 7 Months
HCA Lone Peak Family Medicine | 01.2020 - 08.2021
Promoted into an assistant practice manager-level position, supporting staff, provider schedules, patient access, and the day-to-day coordination of a busy family medicine practice.
Approachable team lead and hands-on trainer known for steady clinic flow, thoughtful guidance, patient advocacy, and a welcoming, service-focused tone. Promoted based on reliability, judgment, and the trust she builds with teams and patients.