ANDREA V. DRAKE
Bonita Springs
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Capital Asset Manager
CLUB BENCHMARKING
01.2022 - Current
- Perform 25+ on-site evaluations of a private club’s physical assets annually.
- Provide training and data management for 35+ clubs to continuously maintain their capital plan in real time.
- Utilize HubSpot and proprietary software
Head Golf Professional
VANDERBILT COUNTRY CLUB
01.2015 - 01.2022
- Managed golf operations with an annual budget of $1.7 million.
- Developed and implemented training programs for staff, enhancing service quality and operational efficiency.
- Cultivated relationships with members through personalized communication, fostering a strong community atmosphere.
First Assistant Golf Professional
VANDERBILT COUNTRY CLUB
01.2014 - 01.2015
- An 18-hole private club with eight hundred homes playing 49,000 rounds annually.
Director of Golf/General Manager
GULF WINDS GOLF COURSE
01.2013 - 01.2014
- First PGA Professional in facility’s history. Managed the golf operation, golf course maintenance, and food and beverage.
- Oversaw daily operations ensuring high-quality service and adherence to safety regulations.
- Implemented training programs enhancing staff performance and customer satisfaction levels.
Teaching Professional
QUAIL WEST GOLF & COUNTRY CLUB
01.2009 - 01.2013
- Established the first Teaching Professional position and instruction program for the club.
- Implemented innovative teaching methods using technology to improve instructional delivery and student engagement.
Head Golf Professional
BONITA BAY CLUB
01.2008 - 01.2009
- Managed daily golf operation, golf equipment program, and instruction program.
- Improved golf course operations by implementing efficient scheduling and staff management techniques.
- Enhanced member experience through personalized instruction and tailored golf programs.
First Assistant Golf Professional
BONITA BAY CLUB
01.2006 - 01.2008
- 54-hole private club with 1,200 members playing 90,000 rounds annually
- Assisted in managing daily golf operations and member services to enhance member satisfaction.
First Assistant Golf Professional
BONITA BAY CLUB NAPLES
01.2004 - 01.2006
- Enhanced player performance by providing tailored golf instruction and coaching.
- Mentored junior staff in operational procedures, fostering a culture of professionalism and teamwork within the department.
Education
Bachelor of Science - Commerce and Business Administration
University of Alabama
Tuscaloosa, AL01.1990
Skills
- Project Management
- Customer relationship management
- Cross-functional collaboration
- Analytical problem-solver
- Proficient in managing multiple tasks
- Experienced with Microsoft 365 applications
- Proficient in golf industry software
Certification
- Class A PGA Member since 1994
- PGA HOPE Certification
- TPI Certified Golf 2
Timeline
Capital Asset Manager
CLUB BENCHMARKING
01.2022 - Current
Head Golf Professional
VANDERBILT COUNTRY CLUB
01.2015 - 01.2022
First Assistant Golf Professional
VANDERBILT COUNTRY CLUB
01.2014 - 01.2015
Director of Golf/General Manager
GULF WINDS GOLF COURSE
01.2013 - 01.2014
Teaching Professional
QUAIL WEST GOLF & COUNTRY CLUB
01.2009 - 01.2013
Head Golf Professional
BONITA BAY CLUB
01.2008 - 01.2009
First Assistant Golf Professional
BONITA BAY CLUB
01.2006 - 01.2008
First Assistant Golf Professional
BONITA BAY CLUB NAPLES
01.2004 - 01.2006
Bachelor of Science - Commerce and Business Administration
University of Alabama