Overview
Work History
Timeline
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Andrea E. Hunter

Andrea E. Hunter

Business Director
Raleigh,NC

Overview

29
29
years of professional experience

Work History

Administrative Officer

ABC Commission Legal Division
03.2022 - 09.2023
  • Working knowledge of the agency's office procedures and practices, including: - ABC violation case management - Utilizing the ABC permit database to find and update permit and ABC violation information - Scheduled meetings and Training sessions for support staff and agency attorneys -Worked in the office and remotely with Support staff and agency attorneys to ensure proper workflow
  • Monitored productivity of Support Staff and reported findings to General Counsel -Weekly meetings with Support Staff and Assistant General Counsel to track and maintain The goals of the Department -Emailed permittees regarding missing documents for ABC violation cases -Communicated with defense attorneys on behalf of agency attorneys to assist in resolving ABC cases
  • Assisted lawyers in improving performance metrics through weekly meetings - Conducted and attended virtual meetings with the Legal Section through Microsoft Teams.
  • Implemented monthly training sessions with support staff to increase efficiency and further education -Developed a working knowledge of the Alcoholic Beverage Control Laws and Rules of North Carolina (NCGS Chapter 18B) -Referenced North Carolina General statutes for legislative guidance
  • Responsible for submitting work schedules and time sheets for temporary employees. Prepared the monthly Notices of Alleged Violations and Offers in Compromise for distribution to permittees using the CODA legal database
  • Utilizes Microsoft 365 daily to draft legal documents and spreadsheets for the agency's General Counsel and other agency attorneys
  • Worked closely with the General and Assistant General Counsel on special projects. - Conducted specific research work as assigned by the General Counsel
  • Assisted attorneys and office support staff with daily casework. - Tracked inventory and ordered department office supplies.
  • Documented all Written Warnings and Dismissals for ABC Violation cases and submitted findings to the agency's General Counsel.
  • Provided expert customer service to permittees and the public in person and via telephone.
  • Assisted with monthly ABC Commission meeting duties, such as organizing files, setting up equipment, and greeting the attendees.
  • Gathered information and metrics about various Legal Section processes to increase efficiency throughout the department and submitted findings to legal administration
  • Ensured letters and legal documents were prepared and ready for distribution with strict adherence to deadlines
  • Process Payments for all permits -Create a Deposit and Count all monies to be deposited daily into the Financial Institution
  • Handle daily Deposits from Warehouse to Financial Institution -Working knowledge of scanners, fax machines, copiers, and computer applications used during work performance, including Microsoft Excel, Teams Application, PowerPoint, NC ABCC database (CODA), Outlook, and Microsoft Word
  • Maintained files and documents by ABC Commission practices and procedures

Home Furnishing Consultant

Home Furnishing Consultant
03.2021 - 03.2022
  • A Sales Associate who is primarily responsible for greeting customers and assisting them with finding the right furniture and accessories for their home and outside yard. Then, continue the process of service to them until the furniture arrives.

Acting Store Manager

Talbots
Triangle
11.2020 - 03.2021
  • Responsible for Opening and Closing, scheduling, shipping, and receiving inventory, Oversee budget operations and all monies transferring in and out of the store.
  • Conduct weekly staff meetings and ensure all online direct fulfillment goes out.
  • I also Coached and mentored staff to deliver memorable customer service experiences.

Key Holder (Supervisor- Client Specialist)

Talbots
03.2020 - Current
  • Currently overseeing a staff of 8-6 individuals scheduling, payroll, coaching, mentoring, setting appointments with clients, merchandising, floor sets, markdowns, inventory, and customer service.
  • Train Staff Weekly on H.E.R.
  • Change All In-Store Window Promotion
  • Maintain Floor Sets
  • Client Specialist

BDC Manager

Mitsubishi Motors
08.2019 - 10.2019
  • As a BDC manager, I oversee the Mitsubishi automotive dealership's business development center (BDC).
  • The BDC department is responsible for setting appointments with potential buyers to meet with the sales representatives at the dealership.
  • Train All New BDC Agents (Building staff to 12 at 2 locations)
  • Track Calls and Appointments
  • Work with the Sales Manager to ensure appointments are confirmed
  • Track Internet Flow
  • Work with Internet Vendors to establish guidelines for more precise leads
  • Staff meetings to develop the team to more successful appointments

Cosmetic Manager

Belk
12.2018 - 05.2019
  • Company Overview: Laura Mercier Cosmetics
  • Responsible for maintaining Daily Sales and Training/Coaching staff of 4 individual while balancing both Belk and Laura Mercier's goals.
  • Rated in the Top 5% of Customer Service Surveys in Store, scoring 10+
  • Coaches Win-Win Solutions
  • Training for an account coordinator position at 13 Belk stores in North & South Carolina
  • Increased sales to counter by 13% in less than 60 days
  • Recruit store Clients to Laura who had never tried products before 8% new business
  • Led team in achieving monthly goals and consistently, winner of divisional bonuses
  • Laura Mercier Cosmetics

Team Leader/Supervisor

Belk
09.2018 - 12.2018
  • Company Overview: Lilly Pulitzer Specialist
  • Leader in producing Sales Goals and Coaching Team to reach the higher matrix
  • Responsible for daily and monthly sales goal
  • Rated in the Top 5% of Customer Service Surveys in Store, scoring 10+
  • Made Monthly Commissions and Bonuses, both personal and departmental
  • Coaches Win-Win Solutions
  • Visual Display in Department
  • Creating Go Live Events
  • Merchandise Department to New Arrivals and Current products with a fresh look
  • Keeping Clients Informed on New Product Arrivals and Current Trends
  • Keeping Area and Fitting Rooms Immaculate
  • Lilly Pulitzer Specialist

Counter Manager

Belk
03.2017 - 09.2018
  • Company Overview: Clinique Cary/Southpoint
  • Responsible for maintaining Daily Sales and Training/Coaching staff of 8 to 10 individual while balancing both Belk and Clinique goals.
  • Promoted three times within the first seven months of Belk
  • Brought Counter in Cary from a deficit of 39% to the goal within 90 days, ended the year up 20%
  • Rated in Top 5% of Customer Service Surveys in Store, scoring 10+
  • Winner of both National and Regional Bonuses and Commissions
  • Worked with other Departments to Create Successful Events
  • Created Events with outside stores in Mall
  • Coach Associates to WIN/WIN
  • Built Counter from low 600k to high 700k within first seven months
  • Southpointe Counter made the first-quarter goal first time in four years within the first 90 days of hire
  • Southpointe exceed the August 2018 Gift Goal by more than $15,000
  • Brought in more than $5,000 in outside sales (New Business) for Gift
  • Scheduling and Hiring process with the flexibility to Belk guidelines
  • Monthly Meetings with staff about goals and how to achieve
  • Innovative thinking to reach new customers
  • Coached and Trained Counter Manager in Raleigh Regional Area
  • #1 Counter Cosmetic in the entire store in both locations
  • Coaches Team to Achieve Successful Sales Goals
  • Clinique Cary/Southpoint

CEO and Executive Director

Elise Beauti Full Inc.
01.2007 - 05.2019
  • A company designed to inspire and assist women in triumphing, transforming, and successfully navigating daily challenges while developing healthier relationships and gaining inner peace.
  • Including Coaching, counseling, and encouraging clients concerning careers or personal challenges.
  • Since the business's inception, she has made close to 1 million in sales and built a customer base from zero to over 300 clients by providing exceptional customer service.
  • I continued to grow my client base until I relocated to Raleigh, NC, in 2016.

Coach Part-Time

Worth It Life Coach
10.2007 - Current
  • Responsible for Coaching people into the change they desire for life by applying a five-step process to help them reach personal goals and aspirations.
  • Life coaching is solution-focused, leading people towards fulfilling a more satisfying life.

Founder of Cosmetics Line

EB Cosmetics
01.2006 - 01.2017
  • Develop Product line to 0 to 950 products
  • Top Sales 11 years Consecutively
  • The yearly Operating budget of 150k+
  • Part of the Board of Directors
  • Employees of 10+
  • Payroll
  • Shipping and Receiving
  • Part of the team that analyzes the product, The label, and the box developer

Website Coordinator

EB Cosmetics
01.2006 - 01.2017
  • Selling more than 500k in products since the inception of the company
  • Create and Assist in the Development of a 900+ product line
  • Trained and staffed more than 125 Makeup Artists
  • Managed team and helped create a national launch party
  • Added Brand Products in 5 locations around the Metropolitan City
  • Part of the negotiation team to have a Hollywood Actress represent the brand
  • Product location in 2 major malls in the metropolitan cities
  • National figures in product Singers, Mayor of Southfield, Wayne County Prosecutor
  • Applying the product to more than 2,500+ women and 500 brides
  • Yearly Create New Line Spring, Summer, Fall, and Winter

Sr. Sales Director

Mary Kay Cosmetics
01.1996 - 01.2004
  • Consecutively made yearly sales of $300,000 to $500,000 for four years
  • Sold cosmetics products to consumers all over the United States
  • Assisted offspring directors with building their areas in sales and with people
  • Motivate, Coach, Teach, and Train on both Local and National levels
  • Led a National Sales organization with 120 representatives
  • Multi-tasker, Project Manager, Meet and surpass goals
  • Able to meet deadlines, increase sales, and grow units by 5% to 10% monthly
  • Drove a 'Free Car,' Including the Pink Cadillac, for eight years
  • Assisted more than 25 women to earn their 'Free Cars.'

Timeline

Administrative Officer

ABC Commission Legal Division
03.2022 - 09.2023

Home Furnishing Consultant

Home Furnishing Consultant
03.2021 - 03.2022

Acting Store Manager

Talbots
11.2020 - 03.2021

Key Holder (Supervisor- Client Specialist)

Talbots
03.2020 - Current

BDC Manager

Mitsubishi Motors
08.2019 - 10.2019

Cosmetic Manager

Belk
12.2018 - 05.2019

Team Leader/Supervisor

Belk
09.2018 - 12.2018

Counter Manager

Belk
03.2017 - 09.2018

Coach Part-Time

Worth It Life Coach
10.2007 - Current

CEO and Executive Director

Elise Beauti Full Inc.
01.2007 - 05.2019

Founder of Cosmetics Line

EB Cosmetics
01.2006 - 01.2017

Website Coordinator

EB Cosmetics
01.2006 - 01.2017

Sr. Sales Director

Mary Kay Cosmetics
01.1996 - 01.2004

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Andrea E. HunterBusiness Director