Andrea Espinoza
Fort Worth,TX
Summary
Process professional with keen eye for detail and commitment to continuous improvement. Skilled in identifying process inefficiencies and implementing solutions that drive productivity. Highly collaborative team player known for reliability and adaptability. Expertise in process documentation and data analysis.
Overview
28
28
years of professional experience
Work History
Process Associate
Enhabit Home Health
Fort Worth, TX
08.2024 - Current
- Update professional licenses
- Process Referrals
- Process new hire paper work
- Handled high volumes of incoming work requests professionally while maintaining excellent organization.
- Collaborated with team members for enhanced process efficiency and productivity.
- Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
- Provided exceptional customer service when interacting with clients or vendors during process execution tasks.
Human Resources Coordinator
Saddle Creek Warehouse
Fort Worth, TX
01.2023 - 08.2024
- Maintained human resources information system and kept employee files up to date and accurate.
- Conducted new employee onboarding and provided ongoing orientation training.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
Office Coordinator
Oak Street Health
Fort Worth
02.2022 - 01.2023
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
Inventory Associate
Saddle Creek Warehouse
Fort Worrh
05.2021 - 02.2022
- Maintained cleanliness and organization of warehouse workspace to promote safety and accessibility for all staff members involved in handling inventory items.
- Provided accurate data entry for all received items, ensuring timely updates to the inventory database.
- Completed physical inventory counts each month.
- Managed inventory storage in clean and organized fashion.
Intake Coordinator
Encompass Home Health
Fort Worth, TX
05.2012 - 05.2021
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Reduced errors in patient data entry with thorough verification processes and attention to detail.
- Completed intake assessment forms and filed clients' charts.
Medical Assistant
JPS Health Network
Fort Worth, TX
03.1997 - 05.2012
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed diagnostic tests, contributing to accurate and timely diagnoses.
Education
Education America
Fort Worth 1997
Skills
- Data entry
- Process documentation
- Multitasking Abilities
- Excellent communication
- Teamwork
- Reliability
- Bilingual
Timeline
Process Associate
Enhabit Home Health
08.2024 - Current
Human Resources Coordinator
Saddle Creek Warehouse
01.2023 - 08.2024
Office Coordinator
Oak Street Health
02.2022 - 01.2023
Inventory Associate
Saddle Creek Warehouse
05.2021 - 02.2022
Intake Coordinator
Encompass Home Health
05.2012 - 05.2021
Medical Assistant
JPS Health Network
03.1997 - 05.2012
Education America