ANDREA FABBRI
Pomona,CA
Summary
I am confident that I am well-suited for this position.I am currently enrolled in addiction counseling and have previous experience as a client at IVRS. During my time there, I held various roles such as H&M, head of house, and now alum night participant. I remain actively involved in my recovery and am passionate about helping others. I would be honored if you would consider my application and resume for this opportunity.
Overview
13
13
years of professional experience
Work History
Uber Partner
Uber
04.2024 - Current
- Greeted passengers and provided a safe and comfortable ride to their destination.
Customer service
CABRAL ON TIME TRUCKING
04.2022 - 09.2023
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Caregiver
IHSS
10.2018 - 12.2020
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
Warehouse Worker
JASPER TECH.
01.2015 - 12.2017
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Ensured safety protocols were followed at all times while operating machinery.
Receptionist
PROTOTYPES
02.2012 - 10.2013
- Answered and directed incoming calls using multi-line telephone system.
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients, customers, and other visitors.
- Performed data entry tasks into various computer systems accurately and promptly.
Education
SANTANA HIGH SCHOOL
Rowland Heights, CA06.2001
Addiction Counseling
Mount San Antonio College
Walnut, CASkills
- Active listening
- Conflict resolution
- Positive attitude
- Problem-solving
- Teamwork
- Adaptability
- Attention to detail
- Collaboration
- Creativity
- Critical thinking
- Decision-making
- Emotional intelligence
- Friendliness
- Patience
Timeline
Uber Partner
Uber
04.2024 - Current
Customer service
CABRAL ON TIME TRUCKING
04.2022 - 09.2023
Caregiver
IHSS
10.2018 - 12.2020
Warehouse Worker
JASPER TECH.
01.2015 - 12.2017
Receptionist
PROTOTYPES
02.2012 - 10.2013
SANTANA HIGH SCHOOL
Addiction Counseling
Mount San Antonio College