Carlos Palacios
Kyle,TX
Overview
5
5
years of professional experience
2008
2008
years of post-secondary education
1
1
Peer Support Specialist
2
2
Mental Health Support Specialist
Summary
Dedicated professional with strong customer service skills and a focus on effective communication. Experienced in managing inquiries and ensuring order accuracy to enhance customer satisfaction.
Compassionate and detail-oriented professional skilled in active listening and recovery support. Proven ability to manage customer inquiries effectively, driving efficiency and enhancing overall service quality.
Work History
Uber Partner
Uber Eats
Kyle, TX
07.2025 - Current
- Delivered food orders efficiently to customers in assigned areas.
- Communicated with restaurant partners to ensure order accuracy and quality.
- Managed customer inquiries through app messaging for prompt responses.
Cashier
Auto Zone Auto Parts
Kyle, Texas
12.2020 - 01.2021
- Processed customer transactions efficiently and accurately.
- Assisted customers in locating auto parts and accessories.
- Maintained organized cash register and work area.
Education
Certified R.P.S.S - Recovery Peer Support Specialist
Peer Academy
07.2025 - 11.2025
G.E.D
Mineral Wells, TXSkills
- Recovery support
- Active listening
- Customer service
- Crisis management
Certification
Texas certified Recovery Peer Support Specialist
Languages
Spanish
Professional
English
Professional
Timeline
Uber Partner
Uber Eats
07.2025 - Current
Certified R.P.S.S - Recovery Peer Support Specialist
Peer Academy
07.2025 - 11.2025
Cashier
Auto Zone Auto Parts
12.2020 - 01.2021
G.E.D