Carlos Palacios
Kyle,TX
Summary
Dedicated professional with strong customer service skills and a focus on effective communication. Experienced in managing inquiries and ensuring order accuracy to enhance customer satisfaction.
Compassionate and detail-oriented professional skilled in active listening and recovery support. Proven ability to manage customer inquiries effectively, driving efficiency and enhancing overall service quality.
Overview
5
5
years of professional experience
2008
2008
years of post-secondary education
1
1
Certification
Work History
Uber Partner
Uber Eats
Kyle, TX
07.2025 - Current
- Delivered food orders efficiently to customers in assigned areas.
- Communicated with restaurant partners to ensure order accuracy and quality.
- Managed customer inquiries through app messaging for prompt responses.
Cashier
Auto Zone Auto Parts
Kyle, Texas
12.2020 - 01.2021
- Processed customer transactions efficiently and accurately.
- Assisted customers in locating auto parts and accessories.
- Maintained organized cash register and work area.
Education
Certified R.P.S.S - Recovery Peer Support Specialist
Peer Academy
07.2025 - 11.2025
G.E.D
Mineral Wells, TXSkills
- Recovery support
- Active listening
- Customer service
- Crisis management
Certification
Texas certified Recovery Peer Support Specialist
Languages
Spanish
Professional
English
Professional
Timeline
Uber Partner
Uber Eats
07.2025 - Current
Certified R.P.S.S - Recovery Peer Support Specialist
Peer Academy
07.2025 - 11.2025
Cashier
Auto Zone Auto Parts
12.2020 - 01.2021
G.E.D