Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sahil Zia

Sugar Land

Summary

IT professional with strong track record in technical support and system administration. Known for reliable problem-solving and effective issue resolution within dynamic team environments. Committed to leveraging technical skills and collaborative efforts to drive operational success and efficiency.

Diligent Interpreter with strong background in facilitating clear and effective communication across diverse languages and cultures. Successfully assisted in numerous high-stakes negotiations and conferences, ensuring accurate and nuanced translations. Demonstrated proficiency in both consecutive and simultaneous interpretation while maintaining confidentiality and cultural sensitivity.

Overview

4
4
years of professional experience

Work History

Uber Partner

Uber
01.2024 - Current
  • Learned operational protocols and safety practices for rideshare service.
  • Provided exceptional customer service to enhance rider satisfaction.
  • Assisted in navigating routes efficiently using GPS technology.
  • Adapted quickly to changes in traffic patterns and rider requests.

Manager

ERYD SCOOTER RENTAL
08.2022 - 12.2023
  • Streamlined rental operations, enhancing customer experience and reducing wait times.
  • Implemented inventory management systems, ensuring accurate tracking of scooter fleet.
  • Trained and mentored staff on customer service protocols and safety procedures.
  • Developed marketing strategies that increased brand awareness and customer engagement.

IT Technician

Ez Tag
06.2022 - 12.2022
  • Diagnosed and resolved hardware and software issues for end-users, ensuring minimal disruption to operations.
  • Configured and maintained network systems, enhancing connectivity and performance across departments.
  • Provided technical support via helpdesk, effectively managing user inquiries and troubleshooting requests.
  • Conducted routine maintenance on IT equipment, prolonging lifespan and improving reliability of systems.

Interpreter

Camp Atterbury
10.2021 - 04.2022
  • Facilitated clear communication between speakers of different languages in various settings.
  • Translated documents and materials accurately while maintaining contextual integrity.
  • Assisted in cultural mediation to enhance understanding during discussions.
  • Adapted quickly to diverse topics and environments, ensuring effective interpretation.

Stocking Associate

Walmart
01.2021 - 09.2021
  • Efficiently stocked merchandise on shelves, ensuring optimal organization and accessibility for customers.
  • Maintained inventory accuracy through regular stock counts and updates in inventory management system.
  • Assisted team members in unloading shipments, adhering to safety protocols during high-volume periods.
  • Implemented effective product placement strategies to enhance visual appeal and drive customer engagement.

Education

Associate of Applied Science -

Houston Community College
Houston, TX

Certificate of Technical Studies -

Houston Community College
Houston, TX

High School Diploma -

GEORGE RANCH HIGH SCHOOL
Richmond, TX
05-2023

Skills

  • Technical support
  • Desktop technical support
  • Software configuration
  • Help desk operations
  • Application installations
  • IT asset management
  • Application support
  • Software updating

Languages

Hindi
Full Professional
Persian
Full Professional
Urdu
Full Professional
DARI
Native or Bilingual
PASHTO
Native or Bilingual
English
Native or Bilingual

Timeline

Uber Partner

Uber
01.2024 - Current

Manager

ERYD SCOOTER RENTAL
08.2022 - 12.2023

IT Technician

Ez Tag
06.2022 - 12.2022

Interpreter

Camp Atterbury
10.2021 - 04.2022

Stocking Associate

Walmart
01.2021 - 09.2021

Associate of Applied Science -

Houston Community College

Certificate of Technical Studies -

Houston Community College

High School Diploma -

GEORGE RANCH HIGH SCHOOL

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