Andrea Foster
Fayetteville,AR
Summary
Accomplished Baker and Insurance Agent with a proven track record at Harps Foods Stores, adept in advanced baking techniques and building strong client relationships. Excelled in enhancing customer satisfaction and productivity through effective teamwork and adaptability. Skilled in food safety and verbal communication, consistently delivering high-quality service and baked goods.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
Work History
Baker
Harps Foods Stores
1951 N. Center Street Elkins ,Arkansas
04.2023 - Current
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Resolved customer complaints with empathy and professionalism, maintaining positive bakery image.
- Enhanced bakery's reputation for quality by consistently producing high-standard baked goods.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Contributed to team success by training and supervising new employees on baking techniques, safety protocols, and equipment operation.
- Produced consistently high-quality baked goods for customers.
Insurance Agent
Family First Life
Fayetteville, AR
09.2020 - 03.2023
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Provided prompt responses to inquiries from both prospective and existing clients, demonstrating a commitment to exceptional service.
- Worked closely with other team members to optimize sales strategies and achieve regional goals.
- Participated in ongoing professional development activities, staying current with industry trends and regulatory changes affecting insurance products and services.
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
- Collaborated with underwriters to assess risk and determine appropriate coverage options for clients.
- Utilized CRM software to manage client relationships.
- Increased market share by identifying and targeting underserved demographics with tailored insurance products.
- Spearheaded digital marketing campaign that increased online inquiries and sales conversions.
Baker
Harps Foods Stores Inc
1951 N. Center Street Elkins ,Arkansas
06.2014 - 09.2020
- Increased customer satisfaction by consistently delivering high-quality baked goods and maintaining a clean, organized work environment.
- Maintained detailed records of production outputs daily, allowing for proactive adjustments as needed to meet demand fluctuations swiftly.
- Adapted production schedules based on seasonal demands, ensuring adequate stock levels for popular items during key periods throughout the year.
- Enhanced bakery productivity by streamlining baking processes and implementing efficient time management techniques.
- Maintained accurate inventory of baking supplies and ingredients.
Education
GED -
Fayetteville Adult Education
Fayetteville, ARSkills
- Advanced Baking Techniques: Proficiency in a variety of baking methods, including bread, pastries, and confectionery
- Team Collaboration: Experience working collaboratively with kitchen staff and new employees to foster a positive work environment
- Adaptability: Flexibility to adjust training methods based on individual learner needs and skill levels
- Problem-Solving Skills: Capability to troubleshoot and resolve issues that arise during baking processes
- Food safety and sanitation
- Multitasking and organization
- Verbal and written communication
Timeline
Baker
Harps Foods Stores
04.2023 - Current
Insurance Agent
Family First Life
09.2020 - 03.2023
Baker
Harps Foods Stores Inc
06.2014 - 09.2020
GED -
Fayetteville Adult Education
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