Andrea Bickford
Waterville,ME
Summary
Accomplished Laboratory Assistant with a proven track record at Maine General Medical Center, demonstrating expertise in specimen processing and a commitment to laboratory safety protocols. Skilled in documentation, and providing guidance to junior staff. Achieved significant improvements in lab efficiency and specimen handling accuracy. Possesses strong organizational and communication skills. Detail-oriented Laboratory Technician with experience at high-volume output labs. Skilled handling live-patient samples and maintaining laboratory equipment. Strong communication skills and talented working positively with scientific teams. Reliable individual with skills and experience as Laboratory Technician. Smart and committed to job well done and offering exceptional drive. Hardworking and passionate job seeker with the ability to adapt to changes in protocols, eagerness to learn.
Overview
9
9
years of professional experience
Work History
Laboratory Assistant
Maine General Medical Center
08.2022 - Current
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Maintained documentation on tests performed in lab.
- Processed patient specimens according to priority and documented results.
- Provided support and guidance to junior lab staff.
- Operated and performed preventative maintenance on laboratory equipment and instruments.
- Use Maine Generals AIDET key phrases with every patient.
- Demonstrate patient safety practices with patients and staff.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
Housekeeper
Maine General Medical Center
06.2021 - 08.2022
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Verified cleanliness and organization of storage areas and carts.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Operated electronic backpack vacuums and floor sweepers.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Dusted picture frames and wall hangings with cloth.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Rotated linens in storerooms and replenished when supplies ran low.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Returned emptied garbage receptacles to proper locations.
- Changed bed linens and collected soiled linens for cleaning.
- Sorted, laundered and put away various laundry items.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
Phlebotomist, Floor Tech
Portland Biologicals
04.2017 - 11.2017
- Monitored patients for reactions and verified sample quality.
- Centrifuged blood samples as outlined in clinical protocols.
- Used personal protective equipment correctly to protect coworkers and patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Conducted venipuncture and other CT procedures.
- Reviewed patient records for accuracy and completeness.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Verified proper storage and transportation of specimens to laboratories.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Verified patients' identification for proper sample collection.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Phlebotomist, Floor Tech
BPL Plasma
06.2015 - 08.2016
- Monitored patients for reactions and verified sample quality.
- Centrifuged blood samples as outlined in clinical protocols.
- Used personal protective equipment correctly to protect coworkers and patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Reviewed patient records for accuracy and completeness.
- Conducted venipuncture and other CT procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Monitored supply levels and placed orders for laboratory supplies.
- Verified proper storage and transportation of specimens to laboratories.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Provided guidance and support to laboratory personnel.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Verified patients' identification for proper sample collection.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Collected blood samples in accordance with laboratory protocols and regulations.
Education
GED -
Lewiston Adult Education
Lewiston, ME07.2014
Skills
- Research and documentation
- Specimen Processing
- Equipment testing and calibration
- Record preparation
- Supply Maintenance
- Sterilization techniques
- Sterilization procedures
- Hazardous waste disposal
- Laboratory techniques
- Laboratory safety protocols
Timeline
Laboratory Assistant
Maine General Medical Center
08.2022 - Current
Housekeeper
Maine General Medical Center
06.2021 - 08.2022
Phlebotomist, Floor Tech
Portland Biologicals
04.2017 - 11.2017
Phlebotomist, Floor Tech
BPL Plasma
06.2015 - 08.2016
GED -
Lewiston Adult Education