Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Andrea Garcia

Rosenberg,Texas

Summary

Team Supervisor supervises front line staff, resolves complaints and enforces disciplinary action to maintain high level of productivity. Trains and mentors staff and oversees team operations, reporting and policy implementation to comply with operational standards. Demonstrates intermediate analytical, planning and leadership skills and advanced organizational and interpersonal skills to work in fast-paced environment with changing priorities.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant Team Supervisor

Texana Center
03.2023 - Current
  • Facilitated strong relationships between our team and other departments leading to improved cross-functional collaboration.
  • Resolved conflicts between team members diplomatically, maintaining a healthy working environment conducive to productivity.
  • Evaluated team member performance regularly, providing guidance for professional growth and development.
  • Collaborated with upper management to establish performance goals for the team and develop strategies for achieving them.

Registered Behavior Technician

Texana Center
06.2021 - 03.2023
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress.

Long Term Substitute

Lamar Consolidated Independent School District
08.2020 - 05.2021
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Managed classroom behavior effectively, ensuring a safe and respectful atmosphere for all students.
  • Developed and implemented engaging lesson plans, enhancing students'' critical thinking skills.
  • Collaborated with fellow educators to design interdisciplinary lessons, promoting well-rounded learning experiences.

Teller

Prosperity Bank
02.2020 - 08.2020
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.

Seasonal Bridal Stylist

David's Bridal
12.2019 - 02.2020
  • Enhanced client satisfaction by providing personalized bridal styling consultations and recommendations.
  • Streamlined appointment scheduling and follow-up processes for improved customer experience.
  • Created memorable experiences brides their families providing attentive service throughout entire selection process.

Assistant Manager

Dress Barn
08.2017 - 12.2019
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Mentored team members to enhance professional development and accountability in workplace.

Stylist

Dress Barn
01.2015 - 08.2017
  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.

Education

Alternative Certificiation Program -

Region IV, Inspire

Bachelor of Science in Sociology/ minor in History -

University of Houston- Main Campus

High School Diploma -

Lamar Consolidated High School

Skills

  • Exceptional communication skills
  • Goal oriented
  • Strong team-builder
  • Self-sufficient
  • Strong relationship builder
  • Training and developing aptitude
  • Database management skills
  • Excellent work ethic
  • Superior attention to detail
  • Excellent time management skills
  • Effective Leadership
  • Report Preparation
  • Complaint Handling
  • Assignment Delegation
  • Staff Training
  • Documentation And Reporting

Certification

  • Licensed [Registered Behavior Technician] - [June 2021-Present]

Timeline

Assistant Team Supervisor

Texana Center
03.2023 - Current

Registered Behavior Technician

Texana Center
06.2021 - 03.2023

Long Term Substitute

Lamar Consolidated Independent School District
08.2020 - 05.2021

Teller

Prosperity Bank
02.2020 - 08.2020

Seasonal Bridal Stylist

David's Bridal
12.2019 - 02.2020

Assistant Manager

Dress Barn
08.2017 - 12.2019

Stylist

Dress Barn
01.2015 - 08.2017

Alternative Certificiation Program -

Region IV, Inspire

Bachelor of Science in Sociology/ minor in History -

University of Houston- Main Campus

High School Diploma -

Lamar Consolidated High School

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Andrea Garcia