Summary
Overview
Work History
Education
Skills
Certification
Military Service
Assessments
Timeline
Generic

Andrea Garcia

Mesa

Summary

Customer focused Business Office Manager with over 9 years of experience. Payroll specialist, Accounts Receivable, Accounts Payable, Scheduling, and Customer Service. Proficient in all office software, as well as Keene, MDI, PCC, and AHT medical billing software. Payroll experience of 7+ years with Paychex, ADP, and Workday knowledge.

Human Resources professional with strong expertise in payroll management, compliance, and employee relations. Known for fostering team collaboration and consistently achieving results. Adept at navigating changing needs and ensuring accurate, timely payroll processing. Skilled in HRIS systems, conflict resolution, and policy implementation. Recognized for reliability, adaptability, and results-driven approach.

Overview

24
24
years of professional experience
1
1
Certification

Work History

HR/Payroll Director

Alta Mesa Rehabilitation/groves Independent & Assisted Living
02.2025 - Current
  • Maintained compliance with federal, state, and local payroll regulations and reporting requirements.
  • Reduced payroll errors by conducting thorough audits and implementing corrective actions.
  • Implemented an effective time tracking system that reduced instances of unapproved overtime work while maintaining accurate records of hours worked per employee.
  • Maintained strict confidentiality regarding employees'' personal information and financial data, ensuring trust in the integrity of the payroll department.
  • Trained new hires in the use of payroll software and company policies related to timekeeping, overtime pay, and leave requests.

HR/Payroll Director

Rio Vista Rehabilitation
09.2024 - 02.2025
  • Trained new staff on payroll procedures, fostering understanding of systems and compliance standards.
  • Collaborated with finance team to reconcile payroll accounts and ensure financial accuracy.
  • Supported management in audits by providing necessary documentation and clarifying payroll practices.
  • Maintained compliance with federal, state, and local regulations by staying up-to-date on tax laws and other relevant legislation.
  • Collaborated with HR team members for accurate data entry and recordkeeping, leading to more organized payroll processes.
  • Responded to employee inquiries to provide assistance with payroll-related questions.
  • Coordinated new hire and termination processes to facilitate smooth operations.

Accounts Payable/Accounts Receivable Specialist

Allegiant Healthcare
05.2023 - 09.2024
  • Process Accounts Payables for 4 locations. Assist with Accounts Receivable for 4 Healthcare locations. Provide payroll assistance/guidance to over 50 Assisted/Independent Living facilities spanning 10 states. Advise representatives on payroll guidelines and regulations for their appropriate state. Close payroll registers for 4 payroll cycles monthly for two payroll groups.

Human Resource/Payroll/Accounts Payable

North Mountain Medical and Rehabilitation Center-Ensign
06.2014 - 08.2017
  • Company Overview: North Mountain Medical and Rehabilitation Center-Ensign Corporation
  • HR/Payroll/AP Representative for a 155 bed skilled nursing facility that employs 300+ employees. Experience with ADP, and Workday payroll systems. Experience with DocLink Accounts Payable system. Responsible for coordinating monthly new hire orientations, as well as participating. Jason Post-CEO.

Business Office Manager

Sante' of Mesa
07.2012 - 11.2013
  • Responsible for all aspects of skilled nursing home accounts receivable. Scheduling of receptionist, A/ P, Human Resources personnel and Payroll. Approving all Accounts Payable invoices prior to processing. Customer Service to all residents and family members on a daily basis. Reconciling all month end reports, as well as daily census reporting to corporate office. Reconciling patient trust accounts to meet state and federal standards on a monthly basis. Distributing, and reconciling all petty cash receipts to facility personnel.

Business Office Manager

Mission Palms of Mesa
04.2011 - 09.2011
  • Responsible for all aspects of skilled nursing home accounts receivable. Scheduling of receptionist, A/ P, Human Resources personnel and Payroll. Approving all Accounts Payable invoices prior to processing. Customer Service to all residents and family members on a daily basis. Reconciling all month end reports, as well as daily census reporting to corporate office. Reconciling patient trust accounts to meet state and federal standards on a monthly basis. Distributing, and reconciling all petty cash receipts to facility personnel.

Accounts Receivable Manager

Springdale Village/Springdale West
04.2005 - 04.2011
  • Responsible for up to 4 accounts receivable employees. Customer service for residents and family members, to include patient trust accounts. All aspects of ensuring accounts receivables meet, and/or exceed company standards. Ensuring accounts payables are accurate according to Medicare allowable guidelines prior to payment. Providing financial statements and medical records at request of physician offices or law offices as needed.

Logistics Specialist/ International Travel Agent

STA Travel
09.2001 - 11.2004
  • Provided all aspects of international travel for students, faculty, and youths to include air transport, local transportation, lodging, and excursions to international destinations. Responsible for arranging travel for up to 1500 students for study abroad destinations to include timely utilization to airlines and transportation companies.

Education

Diploma -

Shasta High School
Redding, CA
01.1987

Skills

  • Human Resources
  • Paychex
  • Payroll
  • Workday
  • Human Resources Management
  • Workers' Compensation
  • Office Management
  • Benefits Administration
  • Performance Management
  • Account Reconciliation
  • Employee Orientation
  • General Ledger Reconciliation
  • Recruiting
  • General Ledger Accounting
  • Interviewing
  • Accounts Payable
  • Journal Entries
  • Medical Coding
  • Bank Reconciliation
  • QuickBooks
  • Financial Report Writing
  • Microsoft Excel
  • English
  • Microsoft Word
  • Accounting
  • Construction
  • Microsoft Office
  • Microsoft Outlook
  • Customer service
  • Balance sheet reconciliation
  • Accounts payable
  • Accounts receivable
  • Conflict management
  • Leadership
  • Cash handling
  • Supervising experience
  • Typing
  • Human resources
  • Financial auditing
  • Employment & labor law
  • Office management

Certification

  • Top Secret Clearance
  • Secret Clearance
  • TS/SCI
  • Professional In Human Resources

Military Service

  • Branch: US Army
  • Service Country: United States
  • Rank: E-4/Specialist
  • February 1988 to October 1990

Assessments

  • HR: Compensation & benefits — Proficient
  • May 2020
  • Knowledge of compensation and benefits programs
  • Full results: Proficient
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Timeline

HR/Payroll Director

Alta Mesa Rehabilitation/groves Independent & Assisted Living
02.2025 - Current

HR/Payroll Director

Rio Vista Rehabilitation
09.2024 - 02.2025

Accounts Payable/Accounts Receivable Specialist

Allegiant Healthcare
05.2023 - 09.2024

Human Resource/Payroll/Accounts Payable

North Mountain Medical and Rehabilitation Center-Ensign
06.2014 - 08.2017

Business Office Manager

Sante' of Mesa
07.2012 - 11.2013

Business Office Manager

Mission Palms of Mesa
04.2011 - 09.2011

Accounts Receivable Manager

Springdale Village/Springdale West
04.2005 - 04.2011

Logistics Specialist/ International Travel Agent

STA Travel
09.2001 - 11.2004

Diploma -

Shasta High School