Summary
Overview
Work History
Education
Skills
Languages
Isabella Fitzgert (Temple Court Manager)
Adam McGuckin (American Express Centurion General manager)
Michael Welch (Principe Restaurant General Manager)
Liliana Melendez (Rising Early Cafe Manager )
Timeline
Generic

Andrea Garrido

Jersey City

Summary

Dedicated Server with a track record of enhancing customer satisfaction. Excelled in guest engagement and upselling, significantly boosting sales. Brings strong work ethic and exceptional customer service skills. Maintains professional appearance and excels in relationship management, ensuring memorable dining experiences

Overview

3
3
years of professional experience

Work History

Temple Court

Server
Manhattan
08.2024 - 12.2025
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Identified needs of customers promptly and efficiently.
  • Conducted testing of software and systems to ensure quality and reliability.

American Express Centurion

Server
Manhattan
12.2024 - 05.2025
  • Managed multiple tasks simultaneously while providing excellent customer service.
  • Provided exceptional service to high volume of daily customers.

Principe Restaurant

Server
Manhattan, SoHO
12.2024 - 05.2025
  • Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
  • Greeted guests in a friendly and welcoming manner.
  • Brought food and beverages to the table in a timely manner.

Server Rising Early Cafe

Server
Chicago
01.2023 - 06.2024
  • Provided detailed descriptions of menu items upon request to enhance customer knowledge.
  • Served food and beverages promptly while prioritizing customer needs.
  • Upsold higher-end products, resulting in significant sales growth.
  • Bussed and reset tables consistently to maintain cleanliness in dining and work areas.

Education

English Class -

Community College of Aurora
Aurora, IL
11-2024

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Memory retention
  • Relationship management

Languages

Spanish
Native/ Bilingual
English
Full Professional

Isabella Fitzgert (Temple Court Manager)

Ifitzgerald@templecourtnyc.com

(407) 618-9012

Adam McGuckin (American Express Centurion General manager)

amcguckin@danuielboloud.com

(201) 741-8334

Michael Welch (Principe Restaurant General Manager)

michaelnwemanw@principesoho.com

(646) 251-2793

Liliana Melendez (Rising Early Cafe Manager )

LilyMelen@risingcafe.com

Timeline

American Express Centurion

Server
12.2024 - 05.2025

Principe Restaurant

Server
12.2024 - 05.2025

Temple Court

Server
08.2024 - 12.2025

Server Rising Early Cafe

Server
01.2023 - 06.2024

English Class -

Community College of Aurora

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