Summary
Work History
Education
Skills
Languages
Timeline
Generic

Andrea G Cardenas

Sales Manager
Rancho Cucamonga,CA

Summary

To obtain a leadership role in sales or operations where I can utilize my expertise in driving business growth, improving operational efficiency, and mentoring teams to achieve exceptional results. I have a strong track record of success in sales management, operations, and strategic planning, I am confident in my ability to make a significant impact in a fast-paced and growth-oriented organization.

Work History

SABSS Sales and Operation Coordinator
  • Spearheaded sales growth initiatives, expanding brand presence and increasing revenue in targeted territories.
  • Successfully acquired new clients, fostering strong relationships and exceeding sales targets.
  • Implemented effective customer retention strategies, ensuring long-term partnerships and repeat business.
  • Overseeing Daily Operations: This includes monitoring daily activities, ensuring smooth workflows
  • Optimizing Processes: Analyzing & improving existing processes to enhance efficiency, productivity, and quality.
  • Managing Resources: Overseeing the allocation & utilization of resources, including budgets, materials, and personnel.
  • Ensuring Quality Control: Implementing and refining quality standards to meet customer needs
  • Developing Strategies: Contributing to the development and implementation of operational strategies that align with organizational goals.

Head Concierge

CitiBank, N.A.
  • Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online, Mobile, etc.)
  • Act as a subject matter expert for the branch and remain flexible in position based on branch coverage needs.
  • Continuously learns new and existing products through sales aids (features, benefits, fees, etc.) demonstrating positive, can-do attitude and customer first culture.
  • Provide exceptional service delivery to our internal and external customers to resolve account service issues and respond to customer inquiries promptly and effectively.
  • Is knowledgeable about the client’s accounts and business with the bank and uses sound judgment with customers and transactions

Administrative Assistant

Speed Auto Body Shop
  • Organize and schedule appointments
  • Write and distribute email, correspondence memos, letters, faxes and forms
  • Excellent time management skills and the ability to prioritize work
  • Excellent written and verbal communication skills
  • Strong organizational skills with the ability to multitask
  • Plan meetings and take detailed minutes

La Puente Branch Personal Banker 1

Wells Fargo Bank, N.A.
  • Coach personnel and develop internal procedures on sending referrals to generate new customer relationships.
  • Discuss and analyze needs and requirements with customers for financial products and services that will meet their financial needs.
  • Work with daily customer concerns, assisting in resolutions satisfying both client and management.
  • Ensure compliance with banking policies and procedures.
  • Submit loan or line applications, mortgage and investment referrals, open new demand deposit accounts, wire transfers, and service client needs.
  • Override and approve large transactions and accept cash shipments.

Education

No Degree - BUSINESS

Citrus College
Glendora, CA

Skills

  • Team building proficiency
  • Communication and interpersonal skills
  • Task delegation
  • Sales and Negotiation
  • Operational Management
  • Strategic Planning
  • Problem-solving and Analytical skills
  • Time management

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

SABSS Sales and Operation Coordinator

Head Concierge

CitiBank, N.A.

Administrative Assistant

Speed Auto Body Shop

La Puente Branch Personal Banker 1

Wells Fargo Bank, N.A.

No Degree - BUSINESS

Citrus College

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Andrea G CardenasSales Manager