Summary
Overview
Work History
Education
Skills
Technology Skills
Timeline
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Andrea Gelfuso

Warwick,RI

Summary

Experienced administrative professional with a strong background supporting medical, insurance, construction, nonprofit, and property management offices. Known for reliability, organization, and the ability to quickly adapt to new systems and environments. Skilled in managing front desk operations, scheduling, and office coordination. Seeking a long-term position where I can contribute to an efficient and well-run office.

Overview

9
9
years of professional experience

Work History

Administrative Assistant

Randstad USA (Contract Assignments)
Providence, RI
11.2023 - 03.2025

Provided high-quality administrative support across multiple office environments, quickly adapting to new systems and workflows. Recognized for reliability and the ability to step in and maintain smooth daily operations.

  • Managed front desk operations including phones, visitors, and email communication.
  • Performed accurate data entry in spreadsheets, databases, and internal systems.
  • Organized files, processed mail, and supported daily office functions.
  • Assisted with special projects and administrative tasks as needed

Selected Assignments: Rhode Island Food Bank | Dimeo Constructions | SQE Holdings

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Receptionist/Administrative Assistant (Contract)

Rhode Island Food Bank
Providence, RI
10.2024 - 03.2025
  • Served as first point of contact for visitors and callers
  • Provided administrative support including filing, supply ordering, and donor inquiries
  • Assisted with event coordination and office organization
  • Maintained a professional and welcoming front desk environment

Administrative Assistant (Contract)

Dimeo Construction
Providence, RI
05.2024 - 09.2024
  • Handles incoming calls and directed inquiries efficiently
  • Entered and maintained accurate data across multiple systems
  • Managed mail distribution and coordinated shipping (FedEx/UPS)
  • Coordinated lunches for catered meetings.

Office Assistant (Contract)

SQE Holdings
East Greenwich, RI
11.2023 - 08.2024
  • Provided administrative and clerical support in a fast paced office
  • Maintained organized filing systems and accurate records
  • Managed office supplies and ordering
  • Performed high-volume data entry using Microsoft Office

Office Assistant

Mill Creek Townhouses
North Kingstown, RI
07.2020 - 11.2023
  • Supported property management operations including leasing and tenant communication
  • Collected rent payments and coordinated maintenance requests
  • Maintained records and performed data entry
  • Assisted prospective tenants and provided property information

Telephone Operator/Administrative Assistant

Ortho RI
Wakefield, RI
04.2016 - 05.2018
  • Managed high-volume multi-line phone system in a medical office
  • Scheduled patients, registered new patients, and handled insurance referrals
  • Worked with EMR systems and maintained accurate patient records
  • Provided professional, efficient services in a fast-paced environment

Education

Associate of Science - Retail Management

Knight Campus - Community College of Rhode Island (CCRI)
Warwick, RI

Certificate - Medical Coding

US Career Institute
Fort Collins, CO
02.2020

Skills

  • Administrative support & office coordination
  • Appointment scheduling & calendar management
  • Customer Service & multi-line phone systems
  • Data entry (65 WPM) & database management
  • Medical administrative support & terminology
  • Strong communication & problem solving

Technology Skills

  • Microsoft Office (Word, Excel, Outlook)
  • Microsoft Teams & Zoom
  • Calendar coordination & appointment scheduling systems
  • EMR/EHR and office management software
  • Data entry and database systems
  • File sharing (Google drive, Dropbox)
  • Document scanning, PDF handling & office equipment
  • Comfortable learning and adapting to new systems quickly

Timeline

Receptionist/Administrative Assistant (Contract)

Rhode Island Food Bank
10.2024 - 03.2025

Administrative Assistant (Contract)

Dimeo Construction
05.2024 - 09.2024

Administrative Assistant

Randstad USA (Contract Assignments)
11.2023 - 03.2025

Office Assistant (Contract)

SQE Holdings
11.2023 - 08.2024

Office Assistant

Mill Creek Townhouses
07.2020 - 11.2023

Telephone Operator/Administrative Assistant

Ortho RI
04.2016 - 05.2018

Associate of Science - Retail Management

Knight Campus - Community College of Rhode Island (CCRI)

Certificate - Medical Coding

US Career Institute