Andrea Giacobbo

• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
• Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
• Prepared dental rooms and materials.
• Kept work areas clean, sanitized and organized to minimize infection risk.
• Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
• Monitored patient comfort and safety during dental procedures.

Part-Time Position:

• Maintained clean and well-organized environment for client happiness and safety.
• Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
• Improved patient outlook and daily living through compassionate care.
• Followed care plan and directions to administer medications.
• Aided with mobility and independence for disabled individuals and continually monitored safety.
• Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
• Encouraged residents to participate in activities of daily living to enhance personal dignity.
• Built strong and trusting rapport with clients and loved ones.

• Answered phone calls and emails to provide information, resulting in effective business correspondence.
• Provided secretarial and office management support while building cooperative working relationships.
• Scheduled appointments, meetings and events for management staff.
• Responded effectively to sensitive inquiries or complaints.
• Maintained accurate department and customer records.
• Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
• Scheduled staff and monitored resource allocation to provide optimal coverage and service.
• Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
• Created spreadsheets in Microsoft Excel for record-keeping and reporting.
• Responded to customer issues to provide immediate resolution and improve retention.

• Worked with mentor teacher to plan instructional goals and lesson activities covering required topics.

• Worked with mentor teacher to plan instructional goals and lesson activities covering required topics.

• Worked with mentor teacher to plan instructional goals and lesson activities covering required topics.