Andrea Gillard
Frederick,Maryland
Summary
Dedicated Nursing Assistant with experience at Somerford Assisted Living, skilled in patient care and medication administration. Proven ability to enhance patient comfort and safety while maintaining accurate medical records. Recognized for calmness under stress and effective communication, contributing to improved health outcomes and patient satisfaction.
Experienced with patient care, medical support, and maintaining health records. Utilizes effective communication and empathy to support patient wellbeing. Knowledge of basic medical procedures and safety protocols, ensuring clean and safe environment.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
7
7
years of professional experience
Work History
Nursing Assistant
Frederick County Government
09.2023 - Current
- Maintained accurate records of student visits, ensuring proper documentation and follow-ups when needed.
- Streamlined processes in the health room by maintaining organized records and an efficient system for inventory management.
- Assisted school nurses with medical procedures for improved student health outcomes.
- Liaised between healthcare providers and families, ensuring seamless coordination of care for medically complex students at school.
- Enhanced patient comfort by efficiently addressing their needs and concerns in the health room.
- Coordinated referrals to appropriate healthcare professionals when necessary, facilitating timely interventions for optimal student outcomes.
- Communicated sensitively with parents regarding their child''s health issues, establishing trust and maintaining confidentiality.
- Contributed to a safe learning environment by conducting regular inspections for potential hazards or areas requiring attention.
- Assisted in implementing school-wide health initiatives such as immunization programs or screenings, contributing to overall student wellness.
- Provided first aid interventions for minor injuries, effectively managing incidents on-site without further complications.
- Collaborated with teachers and staff to accommodate students'' specific health needs, promoting inclusion and well-being in the classroom setting.
- Participated in ongoing professional development opportunities related to healthcare trends or best practices relevant to the role of Health Room Aide.
- Followed directions of licensed nurses to administer medications and treatments.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Educated students about healthy habits and self-care strategies, fostering a proactive approach to personal wellness among the school community.
- Developed strong rapport with students, providing emotional support during stressful situations or periods of illness.
Community Support Specialist
Frederick County Government
09.2023 - 08.2024
- Advocated on behalf of clients in various settings, securing necessary resources and services for their success.
- Enhanced client well-being by providing personalized support and resources tailored to individual needs.
- Streamlined administrative processes for increased efficiency within the organization''s service delivery systems.
- Provided crisis intervention when needed, utilizing de-escalation techniques and coordinating appropriate responses.
- Monitored client progress regularly, adjusting support strategies as needed based on evolving circumstances.
- Coordinated with external agencies to establish partnerships for expanded service offerings and collaborative initiatives.
- Educated clients about available resources within the community, empowering them to make informed decisions about their care plans.
- Trained new staff members in best practices for community support work while promoting a culture of empathy and professionalism.
- Conducted assessments to determine clients'' needs, strengths, and potential barriers to success.
- Facilitated goal-setting sessions with clients, helping them identify realistic objectives aligned with their personal values.
- Established trusting relationships with clients, fostering a supportive environment for growth and selfimprovement.
- Supported clients in developing goals and social skills, improving individual wellness and productivity.
- Maintained up-to-date knowledge on relevant policies, regulations, and best practices through ongoing professional development.
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
- Coordinated and managed volunteer activities for community service projects.
- Led group discussions and activities to meet different community needs.
- Created educational materials to convey important information to service recipients.
- Assisted clients with obtaining housing, employment and support resources.
- Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
- Maintained internal database of service workers, participants, activities and other relevant details.
- Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
- Assisted in implementation of community support services in alignment with needs.
- Improved community engagement by organizing and leading support groups, workshops, and events.
Nursing Assistant
Somerford Assistant Living
04.2018 - 07.2020
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Facilitated efficient patient transfers, reducing risk of injury through proper body mechanics and use of assistive devices.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Expedited response times to call lights, boosting overall patient satisfaction levels during their stay at the facility.
- Followed directions of licensed nurses to administer medications and treatments.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Facilitated personal hygiene management, feeding and ambulation.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Coordinated with dietary staff to ensure patient nutritional needs were met, promoting overall health.
- Administered medications according to prescribed schedules, contributing to effective treatment outcomes.
- Supported patient mobility, reducing risk of falls and facilitating physical therapy exercises.
Education
No Degree - Nursing
Frederick Community College
Frederick, MD12-2008
Skills
- Patient care
- Patient feeding
- Basic life support
- Direct patient care
- Recording vital signs
- Mobility assistance
- Client documentation
- Medication administration
- Healthcare ethics
- HIPAA
- Medical terminology
- Computer literate
- Medical record tracking
- Certified in CPR/AED
- Certified nursing assistant (CNA)
- Activities of daily living ADL support
- CPR/AED
- Medical terminology knowledge
- Home health aide (HHA)
- Documenting behaviors
- Heavy lifting
- Personal care aide
- CNA certification
- Responding to emergencies
- Calm under stress
- CPR certification
- Clinical documentation
- Time management
- Medical records management
Timeline
Nursing Assistant
Frederick County Government
09.2023 - Current
Community Support Specialist
Frederick County Government
09.2023 - 08.2024
Nursing Assistant
Somerford Assistant Living
04.2018 - 07.2020
No Degree - Nursing
Frederick Community College
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