Andrea Goings
Marietta,GA
Summary
Dynamic sales professional with a proven track record of revenue growth, excelling in project management and CRM utilization. Adept at lead generation and performance reporting, I have successfully negotiated multi-million dollar accounts while fostering strong client relationships. My strategic approach has consistently led to strong departmental performance and enhanced customer satisfaction.
Overview
11
11
years of professional experience
Work History
Window Coverings Sales Rep
Corporate Environments
Brookhaven, GA
04.2024 - Current
- Mark up and specify architectural drawings provided by general contractors
- Create submittal packages for client review
- Coordinate with engineers and electricians on job sites for component installation
- Institute a project management approach to all open bids and jobs
- Leverage CRM to work active sales pipeline and meet deadlines
- Generate pricing for bids
- Cultivate and foster client relationships
- Uphold and administer billing and accounting policies
Project Coordinator
Corporate Environments of Georgia
Brookhaven, GA
12.2022 - 04.2024
- Source new clients, establish go, no-go leads
- Build and monitor reports from CORE; assist in onboarding new hires to understand programs
- Create processes for team to maintain efficiency
- Negotiate standards programs for my clients to heighten and maintain GP
- Develop leads to fruition on all projects
Senior Client Service Coordinator
Corporate Environments of Georgia
Brookhaven, GA
02.2020 - 12.2022
- Liase with internal departments to ensure timely and successful service delivery
- Negotiate contracts with suppliers and third-party vendors as needed to provide solutions for deliverables
- Workshop with various internal stakeholders to ensure best possible solution for clients
Operations Analyst
Kwalu
Dunwoody, GA
01.2018 - 01.2020
- Analyzes operations and streamlines protocols for customer satisfaction
- Monitor and maintain sales teams on market movements and efficiency; assist in setting short KPI's quarterly
- Review and provide updates to CEO, VP, and Projects Team as required
- Communicate with production, sales, and third party vendors to maintain company standards and satisfaction
Executive Assistant to the Vice President
Kwalu
Dunwoody, GA
01.2017 - 01.2018
- Daily, Monthly, and yearly reporting on inside and outside sales
- Responsible for coordinating showroom visits, guest stays, and reservations
- Building rapport with leads and maintaining communication as accounts are built
Specifications Specialist
Kwalu
Dunwoody, GA
01.2015 - 01.2017
- Identify, create, and build CRM forecast based on regional opportunities through cold calling
- Create standards programs for all multi-million dollar accounts, 17 million to date
- Support all sales processes for Tier 1 accounts
- Manage B2B sales with multiple vendors; negotiating costs
Customer Support Specialist
Kwalu
Dunwoody, GA
01.2014 - 01.2015
- Assisted customers with product installation, troubleshooting, and usage questions
- Created detailed reports on customer feedback for management review
- Provided technical support to customers by responding to inquiries and resolving issues in a timely manner
- Engaged with and hosted client showroom tours
Education
BFA -
Armstrong Atlantic State University
Savannah, GA01.2013
Skills
- Project management
- Sales pipeline management
- CRM utilization (Hubspot, Monday, Salesforce, CORE)
- Lead generation
- Performance reporting
- Revenue generation
- SaaS Certified- in Learning
- CAP Worksheet
- Adobe Photoshop
- Microsoft Office Suite
- Power BI
- Bluebeam
Accomplishments
- Corporate Environments - Employee of the Month - July 2024
- Corporate Environments - Peer Award - November 2020 and October 2024
- Corporate Environments - Surpassed revenue and GP generation of immediate predecessors in current role within five months
- Kwalu - Reduced production lead time by two weeks through the use of investigative analysis
- Established a Leads Group of multi-market vendors to trade insights
References
References available upon request.
Timeline
Window Coverings Sales Rep
Corporate Environments
04.2024 - Current
Project Coordinator
Corporate Environments of Georgia
12.2022 - 04.2024
Senior Client Service Coordinator
Corporate Environments of Georgia
02.2020 - 12.2022
Operations Analyst
Kwalu
01.2018 - 01.2020
Executive Assistant to the Vice President
Kwalu
01.2017 - 01.2018
Specifications Specialist
Kwalu
01.2015 - 01.2017
Customer Support Specialist
Kwalu
01.2014 - 01.2015
BFA -
Armstrong Atlantic State University