Andrea Gomez
Austin,Texas
Summary
Skilled Clinical Specialist | 3D Medical Applications Engineer | Product Application Specialist. Subject Matter Expert (SME) in Medical Materials Selection, 3D Biomedical Applications for Diagnostic and Treatment in Additive Manufacturing (3D Printing) in Medicine, promoting new 3D printing technology adoption for research, training, and simulation in education and Medical field. Recognized for contributions to indirect sales and training. Builds a strong rapport with customers through positive engagement. Highly committed to providing outstanding product demonstrations for product enhancement through the delivery of exceptional training and support. Travels to customer sites worldwide to train customer employees on applications and 3D printing technology and patient-personalized medical devices.
Overview
9
9
years of professional experience
Work History
Technology Training Specialist
Austin Community College
09.2023 - Current
- Provide training in Advanced Manufacturing, 3D printing, Manufacturing Process, Material Selection, 3D Industry Applications
- Enhance trainee engagement through interactive workshops and hands-on activities
- Develop customized training materials
- Deliver dynamic presentations to facilitate learning and retention
- Worked in multiple projects simultaneously, maintaining strict deadlines and high-quality deliverables
- Stayed current on industry trends and advancements, incorporating new techniques into existing training programs as needed
- Promoted a culture of continuous learning within the organization by advocating for ongoing professional development opportunities.
Additive 3D Medical Applications Specialist
Self-employed
02.2015 - Current
- Provide advising in 3D Printing Applications & technologies in Medicine (Additive Manufacturing), such as: Research, training and Simulation 3D Lab Design & implementation, Education programs and courses development, biomedical applications trends
- Medical Imaging 3D post-processing, anatomical models for in-depth anatomy and complex cases study and treatment planning
- Improved client satisfaction by addressing their needs and providing tailored solutions in a timely manner
- Conducted thorough market research and analysis, providing valuable insights for client decision-making
- Provided expert guidance and strategic recommendations in Additive Manufacturing Applications in Medical field
- Delivered high-quality presentations to stakeholders, effectively communicating project objectives and results
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement
- Managed client relationships through regular check-ins and updates on project progress
- Identified trends and opportunities for improvements within client organizations
- Designed tailored training programs for employees at various levels within the organization, boosting overall skillsets
- Facilitated workshops with stakeholder groups.
Engineering Manager - 3D Additive Dental Devices
Straumann Group
08.2022 - 09.2023
- Managed key technologies in the production plant, covering CAD/CAM, automation, 3D printing, additive manufacturing, post-processing, and biomaterial integration
- Established effective communication channels among different departments such as Quality Assurance, Supply Chain Management, Production Planning thus facilitating smooth flow of information vital in making informed decisions
- Evaluated performance metrics, identifying areas for improvement and developing strategies to address them effectively
- Developed and executed strategies to optimize manufacturing processes, improving efficiency and reducing costs while maintaining high-quality standards
- Mentored engineers fostering a culture of teamwork and professional growth within the department
- Leveraged data-driven analysis to identify bottlenecks and inefficiencies, developing targeted action plans for improvement that resulted in measurable performance gains
- Participated in development meetings for high-value customers and business operations updates
- Evaluated employee performance and provided feedback and training as needed
- Researched latest industry trends and technologies, boosting knowledge and understanding of industrial production.
Additive Manufacturing in Biomedical Engineering Trainer
3D Solutions
09.2021 - 12.2021
- Taught an elective course on Additive Manufacturing for Biomedical Applications
- Developed customized training materials for Medical industries, ensuring relevance to the target audience.
3D Product Clinical Applications Specialist
DME3D
03.2019 - 08.2020
- Conducted new product development from design to commercialization of a 3D printed Patient-specific cranial innovative implant for bone reconstruction, showcasing expertise in innovative medical solutions
- Provided exceptional customer support, addressing client concerns and providing timely resolutions to technical issues
- Collaborated with cross-functional teams to design and implement innovative technical solutions
- Played a crucial role in successful project completion by contributing technical expertise at all stages of development
- Developed custom solutions for clients, improving overall user experience and satisfaction
- Assisted sales teams with pre-sales technical support, helping close deals with prospective clients effectively
- Provided in-depth technical knowledge on biomaterials (metals, polymers, ceramics, bio-glass, biologics), 3D printing processes, and bone tissue engineering to stakeholders
- Evaluated emerging technologies for potential integration into existing systems, adding value through increased functionality or process enhancements
- Served as a go-to technical expert within the organization on multiple occasions, providing timely guidance and input during critical decision-making moments
- Maintained effective customer relationships and identified future business opportunities to support and strengthen corporation mission
- Visited clients to determine feasibility, analyze requirements and provide solution suggestions
- Conducted research to determine client needs and implemented product testing plans
- Partnered with development team on product development and application support plans
- Traveled to key account locations to train and provide technical direction for successful completion of product launches
- Directly engaged with surgeons to enhance product benefits, offering training to engineering staff, doctors, healthcare specialists, and customers
- Represented the company at global trade shows and conferences, staying abreast of emerging technologies in additive manufacturing (AM)
- Coordinated Patient-specific Implants manufacturing delivery to customers and ensured procurement and strategic sourcing aligning with project goals
- Demonstrated understanding of Regulation in Medical Devices guidelines, material biocompatibility, and mechanical tests (ISO 10993, USP Class VI, ISO 1485)
- Managed clinical trials, scheduling meetings, and adhering to timelines for project deadlines.
3D Patient-Personalized Devices Specialist
Closter Pharma
01.2018 - 02.2019
- Increased product adoption by conducting comprehensive training sessions for clients and employees
- Planned, managed, and coordinated projects for new product development, aligning with the Field Sales On-Demand Parts position's focus on strategic planning
- Collaborated with cross-functional teams to ensure seamless integration of products into client systems
- Identified and analyzed international companies' products with novel features to enhance product portfolio in 3D printing customized implants
- Served as a subject matter expert on product capabilities, providing internal support and external consultation services
- Represented the company in international events, trade shows, and conferences, showcasing products and gathering new emerging opportunities
- Managed client relationships, ensuring satisfaction through regular communication and prompt issue resolution
- Worked cross-functionally with marketing, sales, quality, regulatory affairs, and manufacturing departments, mirroring the collaborative nature of the desired position
- Conducted thorough market research to identify potential opportunities for product expansion and enhancement
- Increased product adoption by conducting comprehensive training sessions for clients
- Assisted sales team with technical expertise during presentations and demonstrations, contributing to increased revenue generation
- Created comprehensive user manuals and documentation to facilitate ease of use for clients adopting new products
- Evaluated competitor offerings to develop strategies that differentiate our products in the marketplace effectively.
Education
Master's degree biomedical engineering -
EADIC Engineering & Business School Spain
Double Titulation Master's Degree Business Innovation Management -
University of Barcelona Barcelona, Spain
Double Titulation Certification Project Management Expert (PMI) -
Instituto Europeo de Posgrado (IEP) Spain
05.2018
International Diploma in Project Management -
Asturias, Corporación Universitaria Bogotá
05.2018
Certification Diploma Biomaterials Specialized Certification -
DQBITO Biomedical Engineering Baiona, Pontevedra
06.2017
Coaching Certifications -
The International School of Coaching (TISOC) Spain
03.2016
Specialization University Expert in Orthopedics Certificate -
The International University of La Rioja Logroño, Spain
03.2015
Certification Planning and Project Control Certificate -
CENTECPRO Caracas, Venezuela
11.2014
Bachelor's Degree Material Engineering -
Universidad Simón Bolívar Caracas, Venezuela
10.2011
Skills
- Materials for Additive Manufacturing
- Additive Manufacturing Applications & technologies
- Education and Training
- Anatomical Biomodels, Patient-Specific Implants
- Implants, Prosthesis, Ortosis in Craniomaxillofacial, orthopedic, and spine medical devices, Joint Replacements Implants
- Familiarized with ISO 10993 and ISO 13485
- 3D Segmentation, 3D Modeling, 3D printing, CAD software (Meshmixer, 3DSlicer, Cura)
- End-User Training
- Proficiency in 3D Printing Technology , Material Selection, Biomedical Applications
- Quality control
- Problem Solving
- Adaptability
- Attention to detail
- Effective communication
- Efficiency Improvement
- Customer Relationship Management
- Customer Support
- Problem-Solving
- Communication Skills
- Collaboration
- Creativity
- Time Management
- Customer Focus
- Attention to Detail
- Empathy
- Presentation Skills
- Innovative Thinking
- Leadership
- Continuous Learning
- Ethical Conduct
Accomplishments
- Granted EB2 NIW - United States Permanent Residence based on advanced degree and proven exceptional abilities, 06/21/22
- Development of 3D Cranial and Facial Medical Device with DME3D, Colombia, 2019
- Development of Biological Membrane: bio-gel (RFP) to enhance tissue regeneration, 2017
- Biotechnological System for Regenerative Therapies developed at AGM Biomedical Company in collaboration with Dr. Karem Noris-Suárez. Caracas, Venezuela, 2014
- Excellence Certificate, Disruptive Innovation, Medical 3D Printing Biomaterials Conference, Ecuador, 05/2017
- Honorable Mention (Master's Program) OBS Business School, University of Barcelona, Spain, 2018
- Honorable Mention for Exceptional Quality Work (Bachelor's Program) Simón Bolívar University, Venezuela, 2011
Timeline
Technology Training Specialist
Austin Community College
09.2023 - Current
Engineering Manager - 3D Additive Dental Devices
Straumann Group
08.2022 - 09.2023
Additive Manufacturing in Biomedical Engineering Trainer
3D Solutions
09.2021 - 12.2021
3D Product Clinical Applications Specialist
DME3D
03.2019 - 08.2020
3D Patient-Personalized Devices Specialist
Closter Pharma
01.2018 - 02.2019
Additive 3D Medical Applications Specialist
Self-employed
02.2015 - Current
Master's degree biomedical engineering -
EADIC Engineering & Business School Spain
Double Titulation Master's Degree Business Innovation Management -
University of Barcelona Barcelona, Spain
Double Titulation Certification Project Management Expert (PMI) -
Instituto Europeo de Posgrado (IEP) Spain
International Diploma in Project Management -
Asturias, Corporación Universitaria Bogotá
Certification Diploma Biomaterials Specialized Certification -
DQBITO Biomedical Engineering Baiona, Pontevedra
Coaching Certifications -
The International School of Coaching (TISOC) Spain
Specialization University Expert in Orthopedics Certificate -
The International University of La Rioja Logroño, Spain
Certification Planning and Project Control Certificate -
CENTECPRO Caracas, Venezuela
Bachelor's Degree Material Engineering -
Universidad Simón Bolívar Caracas, Venezuela