JUAN AYALA
TopGolf
2
Languages
1
Certification
9
years of professional experience
Motivated and hands-on drafting and design student with practical experience in AutoCAD, SolidWorks, CNC operations and 3D printing. Certified in additive manufacturing, CNC Mill/Lathe operations and GD&T Fundamentals. Proven ability to communicate clearly and effectively on group projects, work in fast-paced environments and adapt quickly to new tools and technologies. Passionate about precision design, manufacturing and developing real-world solutions through mechanical innovation.
Work History
Serving Shiftlead & Training Lead
9 Years 3 Months- Provides best-in-class service and hospitality for guests in a high volume environment.
- Has extensive menu and bar knowledge which allows the ability to recommend personalized menu items tailored to guests.
- Efficiently resets golfing bays & tables after guests leave to ensure company standard turnaround times and increase guest flow.
- Leads team in completing opening and closing duties to set up the floor for success throughout the day. Ensures the completion of side-work while also being a dependable resource for other team members on the floor.
- Conducts both one-on-one and group interviews to assist in the onboarding of new associates. Leads classroom style and on-the-floor training for both new associates joining the team and seasoned associates during training refreshes.
Apple Retail Specialist
5 Months- Delivered exceptional customer experiences by identifying needs and recommending personalized solutions for customers.
- Maintained strong product education, serving as a trusted expert on iOS, macOS and the vast Apple ecosystem.
- Handled sensitive customer data with discretion while assisting with troubleshooting and device recovery.
- Provided one-on-one Apple Vision Pro demos during product launch, guiding guests through spatial computing features and answering in-depth questions to drive awareness and excitement.
Lifeguard
5 Months- Responded quickly and effectively to emergencies, performing aquatic rescues, administering CPR/first aid and coordinating with EMS when needed.
- Monitored swimmer activity and enforced safety regulations to prevent accidents in a high traffic aquatic environment.
- Conducted routine safety checks of equipment and pool chemistry to ensure a safe and welcoming environment for guests.
- Collaborated with fellow team members during bi-weekly emergency drills and training to maintain strong response protocols.
Education
Associate of Applied Science - Drafting And Design
- President's Honor List Honoree: Spring 2024-Fall 2024
Skills
CAD software: Proficient in AutoCAD and Solidworks (2D drafting and 3D modeling
assemblies
exploded views)
Manufacturing technology: Certified in CNC Mill and Lathe Operations
Additive Manufacturing
and GD&T Fundamentals. Familiar with G-code
CAM basics
and machine setup/safety protocols
Technical skills: Blueprint reading
GD&T basics
tolerancing callout's
Bill of materials creation as well as manual drafting
Communication skills: Comfortable with fast-paced environments and cross-department collaboration
Certification
-NIMS certification: CNC Mill Operations
-NIMS certification: CNC Lathe Operations
-GD&T Fundamentals course certificate
-NOCTI Additive Manufacturing Essentials certificate
Languages
English: Native or Bilingual
Native or Bilingual
Spanish: Native or Bilingual
Native or Bilingual
Timeline
Apple Retail Specialist
Apple Inc.
12.2023 - 05.2024Read More
Lifeguard
Hurricane Harbor Phoenix
05.2018 - 10.2018Read More
Serving Shiftlead & Training Lead
TopGolf
06.2017 - CurrentRead More
Mesa Community College
Associate of Applied Science from Drafting And Design
Read More