Juan Ayala
Summary
Motivated and hands-on drafting and design student with practical experience in AutoCAD, SolidWorks, CNC operations, and 3D printing. Certified in additive manufacturing, CNC Mill/Lathe operations, 3D printing, and GD&T Fundamentals. Proven ability to communicate clearly, work in fast-paced environments, and adapt quickly to new tools and technologies. Passionate about precision design, manufacturing, and developing real-world solutions through mechanical innovation.
Overview
8
8
years of professional experience
Work History
Serving Shiftlead & A.C.E. Training Lead
TopGolf Scottsdale
06.2017 - Current
- Provides best-in-class service and hospitality for guests in a high volume environment.
- Has extensive menu and bar knowledge which allows the ability to recommend personalized menu items tailored to guests.
- Efficiently resets golfing bays & tables after guests leave to ensure company standard turnaround times and increase guest flow.
- Leads team in completing opening and closing duties to set up the floor for success throughout the day. Ensures the completion of side-work while also being a dependable resource for other team members on the floor.
- Conducts both one-on-one and group interviews to assist in the on-boarding of new associates. Leads classroom style and on-the-floor training for both new associates joining the team and seasoned associates during training refreshes.
Apple Retail Specialist
Apple Inc.
12.2023 - 05.2024
- Delivered exceptional customer experiences by identifying needs and recommending personalized solutions for customers.
- Maintained strong product education, serving as a trusted expert on iOS, macOS, and the vast Apple ecosystem.
- Handled sensitive customer data with discretion while assisting with troubleshooting and device recovery.
- Provided one-on-one Apple Vision Pro demos during product launch, guiding guests through spatial computing features and answering in-depth questions to drive awareness and excitement.
Lifeguard
Hurricane Harbor Phoenix
05.2018 - 10.2018
- Responded quickly and effectively to emergencies, performing aquatic rescues, administering CPR/first aid, and coordinating with EMS when needed.
- Monitored swimmer activity and enforced safety regulations to prevent accidents in a high traffic aquatic environment.
- Conducted routine safety checks of equipment and pool chemistry to ensure a safe and welcoming environment for guests.
- Collaborated with fellow team members during bi-weekly emergency drills and training to maintain strong response protocols.
Education
Associate of Applied Science - Drafting And Design
Mesa Community College
Mesa, AZ05-2026
Skills
- CAD software: Proficient in AutoCAD and Solidworks (2D drafting and 3D modeling, assemblies,technical drawings)
- Manufacturing technology: Certified in CNC Mill and Lathe Operations, Additive Manufacturing, and GD&T Fundamentals Familiar with G-code, CAM basics, and machine setup/safety protocols
- Technical skills: Blueprint reading, GD&T basics, tolerancing on drawings, BOM creation
- Communication skills: Comfortable with fast-paced environments and cross-functional collaboration
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Apple Retail Specialist
Apple Inc.
12.2023 - 05.2024
Lifeguard
Hurricane Harbor Phoenix
05.2018 - 10.2018
Serving Shiftlead & A.C.E. Training Lead
TopGolf Scottsdale
06.2017 - Current
Associate of Applied Science - Drafting And Design
Mesa Community College
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