Andrea Gracia
Montclair
Summary
Organized and dependable candidate with 4 years of customer service experience. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Store Team Member
Juice It Up!
Chino
01.2026 - Current
- Provided excellent customer service in a fast-paced juice bar environment.
- Prepared and blended smoothies, juices, and bowls according to company recipes.
- Maintained cleanliness and organization of the store and workstations daily.
- Greeted customers and provided excellent customer service.
- Handled customer complaints professionally and efficiently.
- Operated cash register to process sales transactions.
Event Staff Member
QMDH 13th Door
Long Beach
09.2025 - 11.2025
- Collaborated with team members to resolve issues quickly on-site.
- Maintained cleanliness and organization of event areas before, during, and after events.
- Assisted in setting up and breaking down of the event space.
- Responded quickly and efficiently to any requests from guests or speakers.
- Distributed promotional materials such as flyers or brochures to attendees.
Certified Trainer
Chipotle Grill
Chino
08.2021 - 01.2025
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored participant workflow and behaviors throughout training process.
- Maintained organization of documents, materials and equipment.
- Documented attendance, participation and progress.
- Recruited and trained new members of guest service team.
- Increased trainee performance by implementing practical, hands-on activities during training sessions.
- Mentored junior trainers to develop their instructional skills, fostering a collaborative work environment within the team.
Retail Worker
Box Lunch
Montclair
12.2023 - 01.2024
- Managed customer interactions with enthusiasm
- Collaborated with team to maintain store aesthetics
- Implemented innovative merchandising techniques
Cashier
Jack In The Box
Ontario
06.2019 - 07.2021
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
Bachelor of Science - Biological Sciences
California State University - Fullerton
Fullerton, CA 08.2024 - 05.2026
Associate of Science - Chemistry
Chaffey College
Rancho Cucamonga, CASkills
- Improvement Plans
- Problem Solving
- Time Management
- Adaptability
- Active Listening
- Materials Preparation
- Creative Problem-Solving
- Attention to Detail
Hobbies and Interests
- Binge watching favorite shows (Friends, Gilmore Girls, NCIS, Criminal Minds)
- Coloring, painting, and painting pottery
- Playing with pitbull, Sky
- Taking naps with Sky
- Hanging out with friends
- Going on night drives and adventures
Languages
- Spanish
- English, Expert
- Spanish, Expert
Timeline
Store Team Member
Juice It Up!
01.2026 - Current
Event Staff Member
QMDH 13th Door
09.2025 - 11.2025
Bachelor of Science - Biological Sciences
California State University - Fullerton
08.2024 - 05.2026
Retail Worker
Box Lunch
12.2023 - 01.2024
Certified Trainer
Chipotle Grill
08.2021 - 01.2025
Cashier
Jack In The Box
06.2019 - 07.2021
Associate of Science - Chemistry
Chaffey College