Andrea Greene
DeBary,FL
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Complete Care Medical Group
10.2023 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Customer Service Associate
WaWa
08.2022 - 07.2023
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Merchandiser
Garden Vision
11.2021 - 03.2022
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
Shift Lead
Marco's Pizza
12.2018 - 10.2021
- Completed store opening and closing procedures and balanced tills
- Trained new employees and delegated daily tasks and responsibilities
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
- Trained and mentored new employees to maximize team performance
- Maintained safe working environment by observing safety procedures, policies and regulations.
Education
Diploma - Medical Assisting
Southern Technical College
Sanford, FL03.2023
AA - Prerequisites
Daytona State College
Daytona Beach, FL08.2021
Skills
- Perform EKG's
- Obtaining all vital signs
- Sample and specimen collection
- CPR/BLS (AHA)
- Urinalysis
- Glucometers
- Injections (IM, ID, Sub-q)
- Assisting with patient exams
- Dosage calculations
- Medication administration
- Chart documentation
- Scheduling/appointments
- Telephone techniques
Certification
BLS
Timeline
Medical Assistant
Complete Care Medical Group
10.2023 - Current
Customer Service Associate
WaWa
08.2022 - 07.2023
Merchandiser
Garden Vision
11.2021 - 03.2022
Shift Lead
Marco's Pizza
12.2018 - 10.2021
Diploma - Medical Assisting
Southern Technical College
AA - Prerequisites
Daytona State College
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