Andrea Guitard
Ellijay,GA
Summary
Dynamic and results-oriented professional with a proven track record at Boys & Girls Club of North Georgia, adept in youth behavior management and program planning. Excelled in team collaboration and verbal communication, significantly improving peer relationships and client satisfaction. Skilled in efficiently resolving title issues, demonstrating exceptional document review capabilities and a commitment to excellence.
Overview
20
20
years of professional experience
Work History
Youth Counselor
Boys & Girls Club of North Georgia
03.2021 - 08.2022
- Monitored youth behavior and offered guidance and support for positive change.
- Assisted youth in developing problem-solving and communication skills to support stress management.
- Supervised youth in engaging environment to promote security and safety for all ages.
- Coached youth in conflict resolution skills, reducing incidents of aggression and improving peer relationships.
- Lesson planning of weekly activities for art and STEAM programs.
Stay at Home Mother
SELF
12.2015 - 01.2020
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Assisted with day-to-day operations, working efficiently and productively.
- Self-motivated, with a strong sense of personal responsibility.
- Worked flexible hours across night, weekend, and holiday shifts.
Serving Staff Member
Chili's Restaurant
11.2007 - 03.2011
- Managed multiple tasks simultaneously while remaining calm under pressure, delivering an enjoyable dining experience for guests even during peak hours.
- Greeted arriving guests warmly at the door while managing waitlists effectively during peak hours.
- Received consistent positive feedback from guests for exceptional service, contributing to repeat business.
- Handled guest complaints professionally and promptly, ensuring a satisfactory resolution for all parties involved.
- Assisted in training new serving staff members, improving overall team performance and cohesiveness.
Closing Agent
Olympia Closing Services, Inc.
06.2002 - 09.2006
- Provided exceptional customer service throughout the transaction process, earning repeat business from satisfied clients.
- Enhanced client satisfaction by efficiently managing all closing tasks and ensuring timely completion.
- Conducted thorough research on property titles to identify potential discrepancies or issues early in the process.
- Expedited the closing process for clients by coordinating with lenders, attorneys, and real estate agents.
- Handled sensitive financial information discreetly, maintaining confidentiality for all clients involved in transactions.
- Resolved title issues promptly to prevent delays in property transactions and closings.
Education
High School Diploma -
Lake Worth High School
Lake Worth, FL05.2002
Skills
- Team Collaboration
- Verbal and written communication
- Youth Mentoring
- Youth supervisor
- Youth Behavior Management
- Program Planning
- Deadline-oriented
- Document Review
Timeline
Youth Counselor
Boys & Girls Club of North Georgia
03.2021 - 08.2022
Stay at Home Mother
SELF
12.2015 - 01.2020
Serving Staff Member
Chili's Restaurant
11.2007 - 03.2011
Closing Agent
Olympia Closing Services, Inc.
06.2002 - 09.2006
High School Diploma -
Lake Worth High School
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