Summary
Overview
Work History
Education
Skills
Timeline
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Andrea Hall

Fremont,Ohio

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

17
17
years of professional experience

Work History

Medical Biller and Coder

Resolution Medical Billing Services
Dearborn, MI
09.2017 - Current
  • Processed corrections and adjustments as needed to ensure accurate payment from third party payers.
  • Provided customer service support to patients regarding billing inquiries.
  • Performed daily audits on all bills submitted for accuracy and completeness.
  • Maintained current CPT, HCPCS codes library as well as ICD-9, 10 CM diagnostic codes.
  • Ensured timely filing of all claims within established guidelines.
  • Filed and submitted insurance claims.
  • Utilized coding software and tools efficiently to expedite the coding process.

Bartender/Server

Four Points By Sheraton @ Hope union
Romulus, MI
08.2019 - 03.2020
  • Greeted customers and provided excellent customer service.
  • Provided drink suggestions to customers based on their preferences.
  • Stocked ice bins and coolers as needed throughout shift.
  • Processed payments accurately and efficiently with POS system.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Measured and mixed house ingredients to prepare both custom and menu drink orders.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Provided exceptional service to high volume of daily customers.
  • Followed health safety guidelines when preparing and serving food products.

Server

Big Boy
Taylor, MI
04.2007 - 06.2018
  • Served food and beverages to patrons and confirmed complete orders.
  • Filled condiments and napkin containers during slack periods.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Stocked service areas with supplies during slow periods.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

Education

State Certified Biller & Coder - Medical Billing & Coding

Dorsey School of Business
Southgate, MI
09-2017

Skills

  • Payment posting
  • Insurance Verification
  • Coding Error Resolution
  • HIPAA Compliance
  • Medical Terminology
  • Claims Processing
  • Records Management
  • Patient data identification
  • Revenue Cycle Management

Timeline

Bartender/Server

Four Points By Sheraton @ Hope union
08.2019 - 03.2020

Medical Biller and Coder

Resolution Medical Billing Services
09.2017 - Current

Server

Big Boy
04.2007 - 06.2018

State Certified Biller & Coder - Medical Billing & Coding

Dorsey School of Business

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Andrea Hall