Andrea Hernandez
Fullerton,CA
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender
Olympic Golf Zone
Fullerton, CA
10.2021 - Current
- Prepared alcoholic and non-alcoholic beverages according to recipe standards. Non-alcoholic drinks, better known as mocktail, are prepared for offer a way to be more inclusive of those who don't drink for personal or religious reasons.
- Measured and mixed house ingredients to prepare both custom and menu drink orders. Provided drink suggestions to customers based on their preferences or allergies.
- Made friendly conversation with customers to provide enjoyable bar experience. Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Checked identification of guests to verify age requirements for alcohol purchase. In bartender training we are taught the fines for selling alcohol to minors, as well as how to check holograms, watermarks and microprint on IDs. (as well as the authority to retain false IDs)
- Managed cash drawer at the end of each shift ensuring accuracy of funds received. Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Worked in close collaboration with team members to ensure customers received high-quality service. Kept track of all orders made by customers and communicated them promptly to kitchen staff. Effectively multitasked within fast-paced environment.
- Performed opening and closing duties including restocking supplies. In addition to managing a professional environment by keeping my workplace clean, Monitored bar inventory and promptly restocked low items before depletion.
Server
Kentro Greek Kitchen
Fullerton, CA
03.2021 - 07.2021
Kitchen Prep Cook
The Old Spaghetti Factory International Inc.
Fullerton, CA
08.2019 - 07.2021
Education
High School Diploma -
Buena Park High School
Buena Park, CA06-2019
Skills
- Beverage Preparation
- Creative Mixology
- Menu Memorization
- Maintaining a Clean Bar
- ABC Regulations
- Complex Problem-Solving
- Cash Register Operation
- Food Running
- Professional Appearance
- Responsible Alcohol Service
- Customer Service Expertise
Certification
- California Food Handler Training
- RBS California Certificate
Languages
English
Professional
Spanish
Professional
Timeline
Bartender
Olympic Golf Zone
10.2021 - Current
Server
Kentro Greek Kitchen
03.2021 - 07.2021
Kitchen Prep Cook
The Old Spaghetti Factory International Inc.
08.2019 - 07.2021
High School Diploma -
Buena Park High School
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