Summary
Overview
Work History
Education
Skills
Skills Experiences
Timeline
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Andrea Hernandez

Andrea Hernandez

Omaha,NE

Summary

Dynamic Care Manager with a proven track record at Caring For People Services, excelling in care plan coordination and client assessments. Bilingual in Spanish and English, I effectively foster patient support while ensuring regulatory compliance. My strong problem-solving skills and commitment to cultural competence enhance service delivery for diverse populations.

Overview

11
11
years of professional experience

Work History

Care Manager

Caring For People Services
Omaha, Nebraska
04.2025 - Current
  • Coordinated care plans for clients with chronic health conditions.
  • Conducted assessments to determine client needs and preferences.
  • Collaborated with healthcare providers to ensure comprehensive service delivery.
  • Monitored client progress and adjusted care plans as necessary.
  • Ensured that all documentation is completed accurately according to state regulations.
  • Created plan of care to assist patients in reducing problems or barriers to achieve optimal level of health.
  • Offered emotional support to help patients cope with stressors associated with their illness or disability.
  • Served as a liaison between clients' families and community agencies providing services to them.
  • Recruited, hired and trained new medical and facility staff.
  • Explained policies, procedures and services to patients.

Caregiver-Medication Aide

Nala Care
02.2024 - Current
  • Provide constant companionship and help with bathing, dressing, toileting, and exercise.
  • Ensure the patient follows their prescribed diet.
  • Administer medications and remind patients to take them.
  • Keep the house clean and help with laundry.
  • Encourage patient in activities creating a safe environment where the patient feels valued and supported.

Medication Aide

Southview Heights Assisted Living Facility
07.2022 - 02.2024
  • Deliver routine daily medications, either prescription or non-prescription, to residents.
  • Coordinate with different nurses to assist with patient care and medications.
  • Follow written or verbal instructions on how to manage medications.
  • Record medication dosages and times.
  • Observe patients and document changes in their condition.
  • Gather samples for analysis.
  • Ensure equipment is routinely inspected and cleaned; uphold all health and safety standards.
  • Respond to resident emergency call signals, bells, or intercom systems to identify patient needs.

Receptionist

VandenBosch Law LLC
11.2020 - 01.2023
  • Greeting clients and visitors and answering visitor inquiries.
  • Answering and routing incoming calls on a multiline telephone system.
  • Scheduling and routing clients.
  • Scanning, photocopying, faxing and filing documents.
  • Collecting and routing mail and hand-delivered packages.

Delivery Driver

Prol Distribution Inc.
01.2020 - 10.2020
  • Driver, Handle Cash/Checks, Inventory Management between stores and warehouse.

Office Assistant/Med Tech

Inroads to Recovery
11.2018 - 12.2019
  • General Office duties, administer meds, keep personal records, take vitals, and supervise up to 16 residents in a 24/7 facility.
  • Assist with first aid, administer meds, keep production records up to date, monitor production cameras, and assist with meetings.

Instructor/Administrator Assistant/Transportation/General Assistant

Intercultural Senior Center
11.2014 - 09.2017
  • Citizenship Instructor (Spanish/English), Assist Director in any projects, handle petty cash.
  • Drive an E350 Van and a E450 Bus to transport seniors.
  • Kept reports of class attendance and advancement, filled out N400 applications.
  • Translate (Spanish/English), Outreach for ISC, worked with seniors from a diverse culture, background with tact.
  • General office duties, worked with Microsoft Office (word, spreadsheets, etc...), and reached out to the community with special events coming up.

Education

Medication Aide-40Hr - Omaha, NE

Sherry's Med Aide Class/Methodist Hospital
Omaha, NE
02.2019

Nurse Assistant - Omaha, NE

Metropolitan Community College
Omaha, NE
04.2009

GED - Omaha, NE

Metropolitan Community College
Omaha, NE
01.2009

Skills

  • Bilingual (Spanish and English)
  • Proficient in Microsoft Office
  • XP Windows
  • Data tell
  • Contribute Four
  • Multitasking
  • Office administrative duties
  • Cash handling
  • Interpreting
  • Maintaining medical records
  • Patient confidentiality
  • Working with Attorneys
  • Preserving documentation
  • Working with individuals from diverse cultures
  • Working with individuals from diverse backgrounds
  • Working with individuals of different ages
  • Care plan coordination
  • Client assessments
  • Case management
  • Health documentation
  • Patient support
  • Staff training
  • Time management
  • Problem solving
  • Regulatory compliance
  • Cultural competence
  • ADL support
  • Client assessment
  • In-home care plans

Skills Experiences

  • Bilingual (Proficient in Spanish and English written and orally)
  • Proficient in Microsoft Office, XP Windows, Data tell, and Contribute Four
  • Able to Multitask; answering multiple phone lines, schedule appointments and doing Office administrative duties
  • Cash handling experience from cash, checks to money orders, state vouchers and bond checks
  • Able to work well with others, punctual, reliable and honest
  • Experience working in ranges of fields from interpreting for students, clients, executive staff at Metropolitan Community College
  • Worked in a hospital setting and administered prescribed medication to patients, maintained medical records and patient confidentiality
  • Working with attorneys, maintaining client confidentiality and preserving up to date documentation on the web and/or on file
  • Experience with working with individuals from diverse cultures, backgrounds and ages

Timeline

Care Manager

Caring For People Services
04.2025 - Current

Caregiver-Medication Aide

Nala Care
02.2024 - Current

Medication Aide

Southview Heights Assisted Living Facility
07.2022 - 02.2024

Receptionist

VandenBosch Law LLC
11.2020 - 01.2023

Delivery Driver

Prol Distribution Inc.
01.2020 - 10.2020

Office Assistant/Med Tech

Inroads to Recovery
11.2018 - 12.2019

Instructor/Administrator Assistant/Transportation/General Assistant

Intercultural Senior Center
11.2014 - 09.2017

Medication Aide-40Hr - Omaha, NE

Sherry's Med Aide Class/Methodist Hospital

Nurse Assistant - Omaha, NE

Metropolitan Community College

GED - Omaha, NE

Metropolitan Community College
Andrea Hernandez