Andrea Herranen
Pullman,WA
Summary
Hardworking and resourceful professional bringing proven direct support experience developed during multiple healthcare careers. Knowledgeable about patient-centered care. Team-oriented and adaptable to changing needs. Strong work ethic, willing to learn, grow and educate.
Overview
5
5
years of professional experience
1
1
Certification
Work History
PCT
DaVita
Moscow, ID
09.2021 - Current
- Provided direct patient care and assistance to healthcare team members.
- Helped create a safe environment by following infection control policies.
- Educated patients on basic health-related topics such as nutrition, hygiene habits.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Scheduled appointments between clients and customers and internal staff members.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Phlebotomist
Gritman Medical Center
Moscow, ID
12.2021 - Current
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Performed venipuncture and other blood collection procedures according to established standards.
- Documented patient information into electronic medical records system.
Caregiver & Medaide
Bishop Place Senior Living
Pullman, WA
12.2019 - 11.2021
- Assisted residents with activities of daily living such as hygiene, AM/PM routines,transfers, daily trash removal,laundry,etc. Tracked conditions and behaviors,updated records, immediately reported notable changes to the directed POA and PCP. Take vital signs and administer medications. Create interim service plans for high risk patients while maintaining daily and monthly alert charting on all residents.
Desk Assistant
Washington State University
Pullman, WA
08.2019 - 04.2020
- Processed mail/packages. Assisted and welcomed residents. Took phone calls and directed them accordingly. Organized records,scheduled appointments.
- Utilized proficiency in customer relations and excellent computer skills to devise and implement effective solutions.
Education
Bachelor of Science - Psychology & Criminal Justice
Washington State University
Pullman, Wa12-2020
Skills
- Ethical Practice
- Quality Improvement
- Healthcare regulations
- Clinical Instruction
- Clinical Supervision
- Time management
- Determined
- Self-motivated
- Organized
- Adaptability
Certification
- CPR & First Aid certified
- CHT PCT
- Phlebotomy Certified
Timeline
Phlebotomist
Gritman Medical Center
12.2021 - Current
PCT
DaVita
09.2021 - Current
Caregiver & Medaide
Bishop Place Senior Living
12.2019 - 11.2021
Desk Assistant
Washington State University
08.2019 - 04.2020
Bachelor of Science - Psychology & Criminal Justice
Washington State University