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Andrea Hill
Glenn Heights,TX
Summary
Well-organized Clerical work offering 16 years of healthcare experience. Smoothly evaluate patients using diverse tests and routine procedures. Strong prioritization, documentation, and records management skills.
Pursuing a role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
1
1
Certification
24
24
years of professional experience
Work History
Telemetry Monitor Technician
Contact Human Resource Office
UT Southwestern Medical Center In Dallas
03.2025 - 05.2026
- Monitored patient vital signs using telemetry systems to ensure prompt detection of abnormalities.
- Collaborated with nursing staff to interpret telemetry data and facilitate timely interventions.
- Maintained accurate documentation of telemetry readings and alerts for regulatory compliance.
- Conducted routine maintenance checks on telemetry equipment to ensure optimal functionality.
- Assisted in updating protocols for monitoring processes to enhance patient safety standards.
ER Unit Secretary
Crescent Medical Center Lancaster
Lancaster, TX
02.2017 - 03.2025
- Helped maintain Emergency Department''s accreditation status through strict adherence to regulatory guidelines and documentation requirements.
- Provided accurate patient information to facilitate timely transitions of care.
- Answer phones, scan patient records.
- Juggled multiple projects to ensure high quality and timely delivery.
- Maintained well-stocked supplies, reducing delays in patient care.
- Resolving critical patient issues promptly, escalating complex cases to nursing leadership
- Facilitated timely admissions, discharges, and transfers of patients to improve overall ER operations.
- Maintained a clean and organized work area, contributing to a safe and efficient environment for patients and staff.
Telemetry Monitor Technician/Unit Secretary
Select Specialty Hospital - Columbus
Dallas, TX
03.2009 - 12.2017
- Managed patient scheduling, ensuring optimal use of resources and timely appointments.
- Facilitated communication between medical staff and patients, enhancing service delivery.
- Assisted in training new staff members on office procedures and software systems.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
- Improved unit workflow by effectively prioritizing tasks and collaborating with team members to complete assignments in a timely manner.
- Streamlined unit operations by maintaining an organized filing system for easy access to patient information.
- Monitor patient heart rates and report to nurses and physicians in a timely manner.
Educator
Dallas Independent School District, DISD
Dallas, TX
08.2002 - 05.2007
- Developed and implemented innovative lesson plans to enhance student engagement and learning outcomes.
- Collaborated with colleagues to design curriculum that aligns with educational standards and student needs.
- Facilitated professional development workshops to improve instructional strategies among teaching staff.
- Analyzed student performance data to identify areas for improvement and adjust instructional methods accordingly.
- Fostered a positive classroom environment by promoting inclusivity and respect among students.
- Led initiatives focused on integrating technology into the classroom to enhance learning experiences.
- Engaged with parents and community stakeholders to support student success and enhance school programs.
- Established strong relationships with parents through regular communication, fostering a supportive network for student success.
- Monitored student progress and adjusted instruction to meet individual needs.
- Met regularly with team of teachers to discuss best practices and develop innovative teaching strategies.
- Provided constructive feedback on assignments, empowering students to take ownership of their learning and academic growth.
Education
Bachelor of Science - Business Science
Bachelor of Science - Business Science E-Business
University of Phoenix
Dallas, TXSkills
- Professionalism and ethics
- Continuous learning attitude
- Recordkeeping expertise
- Emergency response readiness
- Strong communication skills
- Team collaboration
- HIPAA compliance
- Conflict resolution
- ECG monitoring
- Teamwork and collaboration
- Problem-solving
- Multitasking
- Attention to detail
- Reliability
- Organizational skills
- Decision-making
Certification
Texas Educator Certification - 2009
Certificate of Completion July 26, 2007
Certification Training - [2007-2009]
Timeline
Telemetry Monitor Technician
Contact Human Resource Office
03.2025 - 05.2026
ER Unit Secretary
Crescent Medical Center Lancaster
02.2017 - 03.2025
Telemetry Monitor Technician/Unit Secretary
Select Specialty Hospital - Columbus
03.2009 - 12.2017
Educator
Dallas Independent School District, DISD
08.2002 - 05.2007
Bachelor of Science - Business Science
Bachelor of Science - Business Science E-Business
University of Phoenix