Andrea S. Holder
Mokena,IL
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Ready to contribute to a dynamic team and make a positive impact.
Overview
9
9
years of professional experience
Work History
Patient Transporter
Silver Cross Hospital
New Lenox, IL
10.2021 - Current
- Greeted and assisted patients in wheelchairs to their appointments.
- Assisted nurses with patient transfers, using proper body mechanics and safety measures.
- Ensured patients' comfort by providing blankets, pillows, water, and other necessary items.
- Maintained schedules by delivering patients safely and on time to procedure rooms.
- Lifted patients to move off beds, examination tables or stretchers.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Educated patients on safe transfer techniques while preparing them for transport.
- Followed all safety guidelines while transporting patients in a wheelchair or bed.
- Communicated effectively with physicians, nurses, and other healthcare personnel regarding patient care needs.
Cosmetic Stock Associate
Macy's
Orland Park, IL
06.2021 - 08.2021
- Assisted in gathering and moving materials and equipment for assigned displays.
- Monitored stock to maintain sufficient quantity of featured product.
- Displayed appropriate signage for products and sales promotions.
- Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
Food Service Team Member
Panera Bread
Matteson, IL
03.2015 - 06.2021
- Operated cash register to process cash, check and credit card transactions.
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
- Cross-trained in other kitchen positions to support team and meet customer needs.
- Received food orders from individuals and explained offerings.
Education
Bachelor of Arts - Criminal Justice
Governors State University
University Park, IL08-2023
Associate of Arts - Criminal Justice
Prairie State College
Chicago Heights, IL08.2020
Skills
- Active listener
- Teamwork
- Problem resolution
- Friendly, positive attitude
- Customer Satisfaction
- Customer Complaint Resolution
- Leadership
- Time Management
- Critical Thinking
- Health Promotion
Timeline
Patient Transporter
Silver Cross Hospital
10.2021 - Current
Cosmetic Stock Associate
Macy's
06.2021 - 08.2021
Food Service Team Member
Panera Bread
03.2015 - 06.2021
Bachelor of Arts - Criminal Justice
Governors State University
Associate of Arts - Criminal Justice
Prairie State College