Andrea Hughes
Mena,AR
Summary
Reliable, upbeat, and highly-motivated employee, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Dedicated Teacher offering 10+ years of experience in education. Resourceful and passionate educator with adaptable and approachable style. Committed to creating comfortable learning environments for students.
Overview
22
22
years of professional experience
Work History
Secondary Education Teacher
Mena Public Schools
07.2013 - Current
- Developed communicative relationships with students and parents to support learning.
- Planned, developed, and executed lessons reflecting high school curriculum and core educational standards.
- Created engaging lesson plans, fostered culture of discovery and provided well-organized classroom structure to help students succeed in program.
- Fostered positive and pleasant classroom culture while maintaining learning development goals.
- Selected and requisitioned appropriate books and instructional aids to complement lesson plans.
- Promoted culture of inclusion, respect and collaboration in classroom.
- Assisted in development of extracurricular activities and special events.
Head Varsity Cheerleading Coach
Mena Public Schools
03.2014 - 09.2023
- 10+ years of experience in coaching and 9+ years of working with Varsity Spirit Brand for camps, clinics, apparel, and professional development.
- Taught cheerleaders safety and proper stunting and tumbling techniques through proper demonstrations.
- Adjusted coaching techniques based on strengths and weaknesses of athletes.
- Paid specific attention to each individual team member to deliver constructive criticism balanced with praise.
- Provided training direction, encouragement and motivation to prepare cheerleaders for competitive events.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Prepared cheerleaders for games and competitions with rigorous practice schedule.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Planned and directed physical conditioning programs to enable athletes to achieve maximum performance.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
- Held special events to promote camaraderie among teammates, families, and community members.
- Managed activities of team mascot, coordinating travel and keeping equipment ready for all performances.
- Managed activity account with responsibility of purchasing supplies and props from multiple vendors, accepting and depositing funds, managing individual balances, and organizing fundraising for cheer activities and apparel.
- Coordinated special events such as pre-season tryouts, training camps and special workshops to support team goals.
- Researched latest industry trends and developments to keep abreast of best practices.
Assistant Coach
Mena Public Schools
07.2013 - 06.2014
- Collaborated with head coach to develop and maintain team schedule and practices to enhance preparedness.
- Developed strong relationship with players to assist in reaching goals, build trust and rapport.
- Promoted good sportsmanship with competing teams on- and off-field.
- Advised head coach on discipline, performance, and other decision-making areas.
- Assisted in creating and executing practice plans for athletes to help reach highest potential.
- Managed drills and fitness circuits to bolster athletes' coordination and performance levels.
Retail Sales Supervisor
Stage Stores
01.2006 - 05.2007
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
- Counted cash register drawers at beginning and end of each shift to prepare bank deposits.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Increased store's profitability by re-merchandising inventory with attractive, eye-catching window and floor displays.
- Greeted customers and helped with product questions, selections, and purchases.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Customer Service Manager
Walmart
10.2001 - 11.2006
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Researched and corrected customer concerns to promote company loyalty.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
Bachelor of Science - Education
Henderson State University
Arkadelphia, AR12.2012
Associate of Arts -
Rich Mountain Community College
Mena, AR12.2010
High School Diploma -
Mena High School
Mena, AR05.2003
Skills
- Time Management
- Professional Development
- Different Learning Styles
- Student Support
- Staff Collaboration
- Providing Feedback
Timeline
Head Varsity Cheerleading Coach
Mena Public Schools
03.2014 - 09.2023
Secondary Education Teacher
Mena Public Schools
07.2013 - Current
Assistant Coach
Mena Public Schools
07.2013 - 06.2014
Retail Sales Supervisor
Stage Stores
01.2006 - 05.2007
Customer Service Manager
Walmart
10.2001 - 11.2006
Bachelor of Science - Education
Henderson State University
Associate of Arts -
Rich Mountain Community College
High School Diploma -
Mena High School