Andrea Hutto, RD, LDN, CDCES, PACS
Charlotte,NC
Summary
Dynamic, highly accomplished diabetes clinical educator, with a unique skill set as field reimbursement manager. Skilled in cross functional collaboration with providers, sales representatives and patients. Adept a complex problem solving and removing access barriers by navigating and effectively communicating payer utilization management. Passion for helping patients.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Amgen Access Specialist (Field Based)
Syneos Health
08.2022 - Current
- Supported access and reimbursement for Repatha (injectable monoclonal antibody)
- Executed collaborative territory strategic plan thru partnerships with call center services (HUB), sales, market access and other partners.
- Provide office education during the entire prior authorization process to include, but not limited to formulary coverage/utilization management criteria, insurance forms & procedures, benefits investigation, prior authorization, appeal and claims resolution.
- Assist offices in resolving patient specific access issues or coverage challenges.
- Consistently exceeded daily, monthly and quarterly metrics.
- Exceeded expectations on Field Coaching Reports (payer expertise, case resolution, sales collaboration and compliance).
Virtual Reimbursement Access Specialist
Syneos Health/Amgen
04.2020 - 08.2022
- Supported access and reimbursement for 5 Amgen biologics; Repatha (injectable monoclonal antibody, retail pharmacy), Avsola (infused biosimilar, buy and bill), Otezla (PDE4 inhibitor, specialty pharmacy), Tezspire (TSLP blocker, human monoclonal antibody, buy and bill), Riabni, biosimilar, buy and bill)
- Launched 2 Amgen biologics, Avsola and Tezspire
- Utilized a consultative approach in education office staff on buy and bill processes, payer criteria, prior authorization and appeal process, specialty pharmacy and HUB resources
- Facilitated the prior authorization and appeal/ denial process for specific patient cases
- Supported office staff access issues, financial assistance options and patient support services
- Worked cross functionally with field partners to achieve brand priorities.
- Offered assistance from prescription to fill, supporting the entire access journey, reviewing cases, reviewing patient insurance benefit options and identifying alternate financial assistance programs.
- Served as a payer expert working cross functionally with key stakeholders while adhering to all corporate and industry policies.
Diabetes Clinical Educator
Medtronic Inc
11.2017 - Current
- Provided individual and group training, diabetes education and follow up for all patients on current Medtronic products and technologies
- Ensured optimum patient outcomes by training on insulin pump therapy, CGM therapy and CareLink to ensure appropriate therapy settings and continuation of care
- Provided training and education across multiple territories, interfacing with multiple diabetes clinical and territory mangers
- Facilitated webinars or other computer based training offerings
- Organized and and facilitated in-person and group education including diabetes education classes, pump starts, CGM starts, Manual Mode and Auto Mode starts advanced features and Care Link Therapy Review
- Proactively made educationally focused calls to patients
- Participated in district and territory teams planning sessions
Diabetes Teaching Dietitian
Carolinas Health Care System
06.2017 - 11.2017
- Serve as expert resource on diabetes-related issues to physicians, medical students, nurses and other health care professionals
- Initiate instruction on all aspects of diabetes self management, including meal planning, blood glucose pattern management, insulin therapy and medication adjustment
- Collaborate with appropriate individuals on patients problems. Consults with physicians, nursing personnel, social workers and others as necessary to provide continuity of care for patient
- Develop and implement educational plan as part of care plan for patients and their family members
- Trained patients on V-Go insulin delivery device
Nurse 1 & 2/Certified Diabetes Educator
Quintiles.IMS
11.2007 - 12.2017
- Strong working relationships with key clients in the Charlotte market including Carolinas Healthcare System, Novant Health, Piedmont Healthcare improving access for sales professionals
- Team with Sanofi sales professionals in lunch and learns, train the trainers and sales calls to gain physician's commitment to increase market share of Sanofi diabetes and cardiovascular brands.
- Collaborate with health care provider's and office staff to refer patients to diabetes and cholesterol education classes
- Teach group education classes in targeted physicians offices on diabetes self management and train on medical devices, insulin pens, blood glucose monitors, inhaled insulin and PCSK9 inhibitor
- Empower patients on diabetes self management skills, through branded and non branded classes for adults living with Type I and Type II diabetes.
- Educate healthcare providers and staff on Sanofi's insulin and cardiovascular medications
- Manage a large territory with over 350 targeted physicians; schedule and teach classes in targeted physicians offices
- Attend and participate in Sanofi Product Launch Meetings for Praluent, Toujeo, IbgStar, and Afrezza, Apidra
Clinical Research Coordinator
Center For Nutrition and Preventative Medicine
05.2003 - 11.2007
- Attend investigator meetings for Clinical Research Trials
- Trained and oriented staff on study protocols, recruitment and retention strategies for positive clinical research experiences for study volunteers
- Interact extensively with clinical monitors and study sponsors
- Monitored and recorded patient progress in response to therapy.
- Recorded detailed prognosis, treatment, responses and progress notes in source documents and CRF's
- Accurately completed drug accountability logs
- Adhered to standards in all areas, including data collection, research protocols and regulatory reporting
- Collaborated with sponsors and investigators to carry out efficient and fully compliant research trials
- Assessed records of each patient, reviewed databases and checked referrals to locate potential research study participants
Education
RD Eligible - Clinical Dietetic Internship
Henry Ford Hospital
Detroit, MI1987
Bachelor of Science - Nutrition
Indiana University
Bloomington, IN1986
Skills
- Prior Authorization Certified Specialist (PACS)
- Payer Expert
- Product Launch Execution
- Specialty Pharmacy/ Retail Pharmacy/ Buy and Bill
- Strong advocate for patients including those living with diabetes
- Clinical team collaboration
- Certified Amgen Speaker
- Virtual Access Support
- Problem Solver
- Excellent presentation and communication skills
- Program Development
- Synergistic Relationship Building
- Business Acumen
- Problem resolution
Certification
- PACS Certification
- Registered Dietitian #720359
- Certified Diabetes Educator #09029235
- Licensed Dietitian/Nutritionist State of North Carolina #L00696
- Certified Medtronic Pump Trainer
- PACS certification
- Virtual Certificate of training in Adult Obesity
Previous work experience
Presbyterian Diabetes Center (formerly Nalle Clinic Diabetes Center). Wellness Dietitian, Marriott Corporation, Clinical Dietitian, UAB Hospital, Alabama
Accomplishments
- Quintiles President's Club Award 2011
- Quintiles Customer Care Hall of Fame-recognized for ongoing Customer Service 2011-2013
- Quintiles Team Award: for achieving a cumulative customer satisfaction rating of over 90% 2011
- Quintiles Platinum award for number of patients educated 2015
Affiliations
- Association of Diabetes Care and Education Specialists
- American Diabetes Association
Timeline
Amgen Access Specialist (Field Based)
Syneos Health
08.2022 - Current
Virtual Reimbursement Access Specialist
Syneos Health/Amgen
04.2020 - 08.2022
Diabetes Clinical Educator
Medtronic Inc
11.2017 - Current
Diabetes Teaching Dietitian
Carolinas Health Care System
06.2017 - 11.2017
Nurse 1 & 2/Certified Diabetes Educator
Quintiles.IMS
11.2007 - 12.2017
Clinical Research Coordinator
Center For Nutrition and Preventative Medicine
05.2003 - 11.2007
RD Eligible - Clinical Dietetic Internship
Henry Ford Hospital
Bachelor of Science - Nutrition
Indiana University
- PACS Certification
- Registered Dietitian #720359
- Certified Diabetes Educator #09029235
- Licensed Dietitian/Nutritionist State of North Carolina #L00696
- Certified Medtronic Pump Trainer
- PACS certification
- Virtual Certificate of training in Adult Obesity
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