Summary
Overview
Work History
Education
Skills
Timeline
Generic

DEBORAH DODD

Fairport

Summary

Accomplished Senior Field Reimbursement Manager with 4-years of extensive expertise in all aspects of specialty injectable access and reimbursement, specifically, in a new drug launch environment. In addition, over 20 years of experience as a Pharmaceutical Sales Specialist with multiple leadership and training roles, as well as a demonstrated record of success.

Overview

27
27
years of professional experience

Work History

Field Reimbursement Manager

Amgen
Rochester, New York
07.2025 - Current

Supported the Respiratory business unit and improved patient access to innovative therapies.

Key Responsibilities:

  • Support healthcare providers through the full reimbursement journey from prior authorization to appeals.
  • Act as a payer expert across Commercial, Medicare, and Medicaid.
  • Educate offices on coverage, access processes, and patient support programs.
  • Partner cross-functionally to resolve reimbursement and access challenges.

Field Reimbursement Manager/Supporting Amgen and Astra Zeneca

Syneos Health
Rochester, New York
09.2021 - Current
  • Launched a specialty biologic injectable in the pulmonology and allergy markets in upstate New York.
  • Proactively provided education and complex case-specific support to customers regarding all aspects of the enrollment, approval, and drug channel pathways to secure access for patients.
  • Navigated the insurance and access related barriers related to medical benefit, pharmacy benefit, buy-and-bill, claims, and pharmacy workflows.
  • Leveraged in-depth knowledge of payer landscape and drug utilization management criteria.
  • Communicated and collaborated with customers, field sales, market access, KAM’s, RAE’s, and HUB partners.
  • Northeast Regional Trainer - 2023.
  • Selected for and completed exclusive 3-month Leadership Development Program with Syneos Health - 2023.
  • Achieved National Leadership Award - 2022.
  • Northeast Regional MVP - 2023.

Field Reimbursement Manager/Supporting Pfizer

Syneos Health
Rochester, New York
04.2021 - 09.2021
  • Launched Pfizer Dermatology's new field reimbursement and market access support program across dermatology, pediatric, and internal medicine customer accounts in upstate New York and Pennsylvania.
  • Provided education and case-specific support to customers regarding all aspects of the enrollment and approval process.
  • Leveraged strong reimbursement expertise and demonstrated in-depth knowledge of the payer landscape.
  • Analyzed reimbursement cases, navigated the benefit review process, and coordinated with HUB services to facilitate successful patient outcomes.
  • Communicated and collaborated with field sales and market access matrix partners to drive teamwork for successful management of the geography's reimbursement and access goals.

Immunology Sales Specialist

Syneos Health
Rochester, New York
05.2017 - 04.2021
  • Launched a new first-in-class biologic injectable in the Dermatology market; impact and strong sales performance resulted in a 12/58 national ranking in the first year of product launch.
  • Collaborated with internal and external partners to optimize and secure access and reimbursement pathways.
  • Developed reimbursement expertise and completed a certification for a Syneos Market Access/Field Reimbursement Specialist.
  • Optimized clinical knowledge by completing an exclusive dermatology preceptorship with a national KOL.
  • Promoted to Management Development training.

Pharmaceutical Sales Specialist

Syneos Health
Rochester, New York
06.2014 - 05.2017
  • Launched a new first-in-class diabetes medication to Primary Care and Diabetes specialists.
  • Achieved exclusive President's Club sales award; ranked 16/400 nationally.
  • Led the region as a product Field Advisory Specialist.
  • Promoted to Janssen Biotech division to launch a new biologic.

Diabetes Sales Specialist

Quintiles
Buffalo, New York
09.2013 - 06.2014
  • Maximized sales of an insulin injectable in the Diabetes market.
  • Achieved a #4 national sales ranking.

Primary Care Sales Specialist

Publicis Touchpoint Solutions
Rochester, New York
05.2012 - 05.2013
  • Launched a novel neurology medication in the Primary Care market.
  • Achieved 172% of goal for drug launch; recognized for a #1 national sales ranking.

Dermatology Account Manager

Onset Dermatologics
New York, State
01.2011 - 01.2012
  • Launched a new boutique dermatology company and product line.
  • Achieved exclusive President's Club sales award; ranked 5/40 in the nation.

Woman’s Healthcare Sales Specialist

Organon Pharmaceuticals
Rochester, New York
06.1999 - 04.2008
  • Launched two novel hormonal contraceptives, NuvaRing and Implanon.
  • Achieved #10 regional ranking during drug launch.
  • Award for in-field support that resulted in a managed care formulary win with large regional payer.

Education

Bachelor of Science - Marketing

Siena College
Loudonville, New York

Skills

  • Prior Authorization Certified Specialist (PACS)
  • Proven buy-and-bill and CMS 1500 coding experience
  • Medicare/Medicaid and Commercial insurance benefit design expertise
  • Extensive expertise collaborating with HUB partners, sales teams, and office contacts
  • Strong customer service and proven presentation skills
  • Specialty pharmacy claim adjudication and workflow proficiency
  • Expert knowledge of the payer landscape in New York State and New England geographies
  • Mastery of both medical and pharmacy benefit design and pathways
  • Cover-My-Meds expertise
  • CPT coding and temporary J-code proficiency

Timeline

Field Reimbursement Manager

Amgen
07.2025 - Current

Field Reimbursement Manager/Supporting Amgen and Astra Zeneca

Syneos Health
09.2021 - Current

Field Reimbursement Manager/Supporting Pfizer

Syneos Health
04.2021 - 09.2021

Immunology Sales Specialist

Syneos Health
05.2017 - 04.2021

Pharmaceutical Sales Specialist

Syneos Health
06.2014 - 05.2017

Diabetes Sales Specialist

Quintiles
09.2013 - 06.2014

Primary Care Sales Specialist

Publicis Touchpoint Solutions
05.2012 - 05.2013

Dermatology Account Manager

Onset Dermatologics
01.2011 - 01.2012

Woman’s Healthcare Sales Specialist

Organon Pharmaceuticals
06.1999 - 04.2008

Bachelor of Science - Marketing

Siena College