Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Andrea Ible

Essex,MD
Andrea Ible

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
years of professional experience

Work History

Target
Essex, MD

Customer Service Representative
04.2022 - Current

Job overview

  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained and responded to customer calls with minimal wait times.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Responded proactively and positively to rapid change.

Conservation International
Arlington, VA

Receptionist Coordinator
01.2020 - 09.2020

Job overview

  • Exceptional verbal and written skills
  • Sufficient Microsoft Excel skills.
  • Maintained order, structure, and cleanliness of the receptionist area to create an inviting atmosphere.
  • Prepared, collected, and distributed outgoing and incoming mail and packages.
  • Greeted numerous visitors and vendors and interviewed candidates.
  • Improved customer satisfaction scores through the application of superior conflict resolution and problem-solving skills

Norton Rose Fulbright
Manhattan, NY

Catering and Events Manager
09.2018 - 07.2019

Job overview

  • Motivated 2 staff members to perform at peak efficiency and quality.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Kept facility compliant with health codes, sanitation requirements, and license regulations, alleviating potentially heavy fines.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Purchased food and cultivated strong vendor relationships.

Education

The University of The District of Columbia
Washington, DC

B.S from Developmental Psychology
05.2024

University Overview

  • Awarded NSLS (The National Society of Leadership and Success)
  • 3.0 GPA
  • Extracurricular Activities: Social Media Manager, Graphic Designer, copywriter for The Uproar Project Non-Profit Organization

Borough of Manhattan Community College of The City University of New York
New York, NY

Associate of Arts from Cognitive Psychology And Psycholinguistics
07.2018

University Overview

  • 3.0 GPA

G-Star School Of The Arts
West Palm Beach, FL

High School Diploma
05.2016

University Overview

  • Awarded: Most improved, Reading Scholar
  • 3.2 GPA
  • Extracurricular Activities: Christ Fellowship, Blood Drive (3 yrs.)
  • Thespian Member

Skills

  • Highly motivated,
  • Detail-Oriented
  • Optimistic Sel-Starter
  • Creative Strategies
  • Digital Media Management
  • Excellent communication skills verbal and written
  • Organizational skills
  • Social Media Platforms
  • Creative problem solving

Languages

American Sign Language
Elementary

Timeline

Customer Service Representative
Target
04.2022 - Current
Receptionist Coordinator
Conservation International
01.2020 - 09.2020
Catering and Events Manager
Norton Rose Fulbright
09.2018 - 07.2019
The University of The District of Columbia
B.S from Developmental Psychology
Borough of Manhattan Community College of The City University of New York
Associate of Arts from Cognitive Psychology And Psycholinguistics
G-Star School Of The Arts
High School Diploma

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Andrea Ible