Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelton Tyson

Miami,FL

Summary

"Hardworking and reliable professional with years of experience in general labor and customer service. Adept at working in fast-paced environments, performing physical tasks, and maintaining a positive attitude while assisting customers. Seeking a position at where I can contribute strong work ethic, excellent communication skills, and a commitment to team success."

Overview

14
14
years of professional experience

Work History

Customer Service Representative

Walmart
02.2019 - Current
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Assisted in training new representatives, enhancing team efficiency and performance.
  • Maintained high levels of customer satisfaction through proactive engagement strategies.
  • Implemented process improvements that increased response time for customer queries.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Worked effectively in fast-paced environments.
  • Managed inventory replenishment to ensure product availability and minimize stock shortages.

Sales Associate

Winn Dixie Supermarket
01.2014 - 02.2019
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Coordinated merchandise organization on shelves for optimal customer accessibility and visual appeal.
  • Maximized sales floor appeal with timely merchandise replenishment and presentation.
  • Answered customer questions and provided detailed product information.
  • Maintained proper rotation of perishable items according to expiration dates, reducing waste and ensuring fresh products were available for customers.
  • Developed strong customer relationships to enhance satisfaction and loyalty.

Impact Labor LLC
04.2013 - 11.2014
  • Unload and Load tires in specified areas
  • Stock products with proper producers.
  • Rapid work pace to meet tight deadlines.
  • Physically fit to stand for long periods of hours.

Mover/Packer

Affordable Moving Services
07.2011 - 03.2013
  • Moved furniture, appliances, and equipment per customer request
  • Packed and moved computers and electronic equipment as directed
  • Wrapped, packed and moved art objects, displays, and fragile items
  • Set-up and removed seating and equipment for special events
  • Distributed goods to and from salvage and or storage
  • Assembles and installs modular office furniture
  • Responded to customer’s special request especially in handling items that required extra safety
  • Made inventories before and after moving items and ensured that all were in good condition
  • Arranged and stocked large items in mover truck and unloaded it to specified area per customer instructions

Education

High School Diploma -

Creekside High School
Fairburn, GA
05.2011

Skills

  • Providing excellent customer service
  • Highly motivated and eager to take initiative
  • Highly productive in an high stress and fast paced environment
  • Excellent verbal communication skills
  • Experience on the fork lift and Pallet Jack
  • Time management
  • Customer service

Timeline

Customer Service Representative

Walmart
02.2019 - Current

Sales Associate

Winn Dixie Supermarket
01.2014 - 02.2019

Impact Labor LLC
04.2013 - 11.2014

Mover/Packer

Affordable Moving Services
07.2011 - 03.2013

High School Diploma -

Creekside High School

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