Andrea Inmon
Kerrville,TX
Summary
Dedicated and driven professional with a strong attention to detail and a high level of professionalism. Skilled at multitasking and navigating challenging situations with ease. Committed to delivering exceptional customer service while excelling in both team environments and independent roles. Adaptable and focused on achieving results efficiently and effectively.
Overview
18
18
years of professional experience
Work History
Stay at Home Mom
Myself
Kerrville, Texas
06.2013 - Current
- Budgeting: Creating and adhering to a household budget.
- Problem-solving: Quickly identifying and resolving household issues.
- Organization: Maintaining structured systems for household activities and finances.
- Communication: Effectively communicating with children, partners, and other caregivers.
- Time management: Efficiently managing multiple tasks and deadlines simultaneous
- Ability to multi task-Juggling various responsibilities at once
Customer Service Representative
United Healthcare Group
San Antonio, Texas
01.2007 - 03.2013
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Answered customer inquiries and provided accurate information regarding products and services.
- Maintained a high level of professionalism when dealing with difficult customers.
- Actively listened to and addressed customer concerns in a professional manor through clear communication.
- Updated databases with new and modified customer data.
- Resolved customer complaints promptly and efficiently.
Education
Massage Therapy Certified - Anatomy & Physiology
St Phillips College
San Antonio, Texas05-2013
High School Diploma -
Newport Pacific High School
Scranton, PA01-1998
Skills
- Data management
- Multitasking Abilities
- Recordkeeping
- Communication
- Organization and time management
Accomplishments
- Previously held Life & Health, Securities 6&63 Licenses
Timeline
Stay at Home Mom
Myself
06.2013 - Current
Customer Service Representative
United Healthcare Group
01.2007 - 03.2013
Massage Therapy Certified - Anatomy & Physiology
St Phillips College
High School Diploma -
Newport Pacific High School