Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Nursinglicenses
Timeline
Receptionist
Andrea James

Andrea James

Burley,ID

Summary

I am a hardworking nurse who likes to make sure my patients and their needs are taken care of to the best of my abilities. Registered nurse with strong experience in patient care management, skilled in developing and implementing care plans and ensuring compliance with healthcare standards. Proven ability to collaborate effectively within multidisciplinary teams to achieve optimal patient outcomes. Adept at adapting to changing healthcare needs and consistently delivering high-quality results. Highly reliable with excellent communication and critical thinking skills valued by employers.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Registered Nurse Care Manager

Family Health services
02.2018 - Current
  • I help patients with utilizing services, helping with medications, answer questions and utilizing care plans to help patient reach goals.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
  • Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
  • Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
  • Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.

Registered Nurse

PARKVIEW CARE
02.2013 - 02.2018
  • Registered nurse on rehab and long term floors
  • Charge nurse during evening and night hours.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.

Registered Nurse

Intermountain Healthcare
06.2005 - 10.2012
  • Medsurg floor charge nurse, mother baby nurse, in which helped with mother and newborn care and c-sections
  • Hose supervisor helped with overall care at night.
  • Collaborated with interdisciplinary teams for optimal patient care, ensuring seamless communication between healthcare providers.
  • Consistently maintained accurate documentation of patient assessments, interventions, and outcomes in accordance with regulatory requirements.
  • Skillfully performed venipuncture, IV insertion, and catheterizations, ensuring proper technique and adherence to infection control standards.
  • Provided health education to patients and families regarding discharge instructions and plans of care.
  • Administered medications and treatment to patients and monitored responses.
  • Developed strong rapport with patients and families through active listening, empathy, and clear communication during challenging situations.
  • Managed conflict resolution within the nursing team to foster a harmonious working environment that supports effective patient care delivery.
  • Conducted regular performance evaluations of nursing staff members to identify areas requiring improvement and devise targeted action plans accordingly.
  • Served as a liaison between administration and clinical staff to address concerns regarding workflow efficiency or policy implementation issues.
  • Facilitated timely discharges by coordinating post-discharge care services such as home healthcare or transfer to skilled nursing facilities.
  • Reduced medication errors with thorough training on proper medication administration techniques for nursing staff members.
  • Improved patient care by coordinating and supervising nursing staff and ensuring adherence to hospital policies and procedures.

Education

Associate of Science - Nursing

College of Southern Idaho
Twin Falls, ID
05.2005

Microbiology - Microbiology

Idaho State University
Pocatello, ID
05.1996

Associate of Science - Nursing

Brigham Young University-Idaho
Rexburg, ID
05.1995

Skills

  • Detailed oriented (10 years)
  • CPR certified (10 years)
  • Works well with others
  • Newborn care (2 years)
  • Elderly care (10 years)
  • Care plans (10 years)
  • Troubleshooting (9 years)
  • Triage (5 years)
  • Home care management
  • HIPAA Compliance
  • Clinical assessment
  • Care Coordination
  • Geriatric Nursing
  • Diabetes management
  • Vital signs monitoring
  • Documentation accuracy
  • Electronic Charting
  • Phlebotomy
  • Student Precepting
  • Problem-Solving
  • Medication and IV administration
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Compassionate and Caring
  • Critical Thinking
  • Strong Clinical Judgment
  • Direct Patient Care
  • Team Collaboration
  • Active Listening
  • Effective Communication
  • Patient and family advocacy
  • Patient Care Assessment
  • Patient Education
  • Certified in CPR/AED
  • Electronic Health Records
  • Physical Assessment
  • Vitals monitoring
  • Microsoft Office
  • Pain Management
  • Critical Care Nursing
  • Self Motivation
  • Medication Administration
  • Infection Control
  • Patient Condition Monitoring
  • Goal Setting

Certification

  • Registered Nurse (RN), 07/2017, 07/2025
  • BLS Certification, 06/2016, 12/2025
  • CPR Certification

Personal Information

Work Permit: Authorized to work in the US for any employer

Nursinglicenses

RN, 07/2025, ID

Timeline

Registered Nurse Care Manager

Family Health services
02.2018 - Current

Registered Nurse

PARKVIEW CARE
02.2013 - 02.2018

Registered Nurse

Intermountain Healthcare
06.2005 - 10.2012
  • Registered Nurse (RN), 07/2017, 07/2025
  • BLS Certification, 06/2016, 12/2025
  • CPR Certification

Associate of Science - Nursing

College of Southern Idaho

Microbiology - Microbiology

Idaho State University

Associate of Science - Nursing

Brigham Young University-Idaho
Andrea James