Andrea Jamison

Polished catering trays, silverware, and glassware for Heavenly Gourmet Catering events.

Cleaned and polished glassware, enhancing visual appeal for customer dining experience.

• Set up China and dishes, ensuring readiness for efficient service.
• Buffed stainless steel surfaces to match presentation standards for banquet service.
• Cleaned utensils before packing them for catered meal delivery.

• Started my own home cleaning business
• Sanitized (area or item|rooms|bathrooms|counters|equipment)
• Assisted with laundry tasks by sorting, washing, and folding items to maintain cleanliness and organization
• Cleaned windows
• Washed dishes
• Served (meal|breakfast|lunch|dinner)
• Cleaned kitchens, bathrooms, bedrooms, and living areas for residential clients
• Vacuumed carpets, rugs, stairs, and upholstered furniture throughout homes
• Mopped hard floors and maintained polished finishes across rooms
• Changed linens, made beds, and organized household spaces
• Emptied trash, replaced liners, and removed household debris
• Followed client instructions and respected privacy during in-home cleaning work
• Cleaned kitchen appliances like stoves, microwaves, refrigerators.
• Organized closets and cabinets according to client's preferences.
• Maintained cleanliness of light fixtures, ceiling fans, and baseboards.
• Sanitized countertops using appropriate cleaning supplies.
• Ensured that all cleaning equipment was properly stored after use.
• Washed windowsills and window frames to remove dirt and dust.
• Dusted furniture, shelves and other surfaces in all rooms.
• Vacuumed carpets and rugs throughout the home.
• Swept and mopped hard surface floors such as tile or wood.
• Cleaned and disinfected bathrooms, including showers, bathtubs, toilets, sinks, counters, floors and mirrors.
• Performed minor repairs on items such as doorknobs or cabinet hinges.
• Used cleaning chemicals following proper guidelines.
• Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Employed deep-cleaning techniques for areas in need of additional sanitation.
• Assisted in laundry services including washing, drying, and folding linens.
• Sanitized and cleaned sinks, mirrors, toilets and showers.

• Greeted guests and delivered attentive service in Leaky Barrel bar
• Greeted guests and delivered attentive service in Leaky Barrel Bar.
• Prepared cocktails from bar recipes and served wine, draft and bottled beer.
• Suggested drinks and answered menu questions for Leaky Barrel patrons
• Managed bar inventory and restocked spirits, mixers, glassware, and garnishes to ensure seamless service.
• Processed payments and balanced cash drawer during Leaky Barrel shifts
• Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
• Cleaned bar areas and sanitized tools to support Leaky Barrel standards
• Ensured proper sanitation of bar area, glassware, utensils, and equipment.
• Performed opening and closing duties including restocking supplies.
• Developed good working relationships with fellow employees through effective communication.
• Trained new bartenders on drink preparation and upselling techniques, improving team efficiency and customer satisfaction.
• Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
• Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
• Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
• Resolved customer complaints in a professional manner.
• Provided friendly greetings to customers, enhancing their overall experience. and provided excellent customer service.
• Stocked ice bins and coolers throughout shift.
• Assisted in setting up the bar for the service shift.
• Effectively multitasked within fast-paced environment.
• Studied industry trends to develop innovative drink recipes and enhance bar menu offerings.

• Trained bartenders and barbacks on efficient drink preparation and service routines to enhance customer experience.
• Trained new bartenders on proper techniques for mixing drinks and pouring beers.
• Provided excellent customer service by attending to guests' needs promptly and courteously.
• Handled customer concerns and resolved service issues with professionalism.
• Enforced responsible alcohol consumption among customers by ensuring that no one was over-served or served underage patrons.
• Recommended food and drink pairings to patrons, increasing sales and enhancing customer satisfaction.
• Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
• Managed inventory levels to ensure sufficient stock of bar supplies and products. of bar products, alcohol, soft drinks and supplies to drive high volume of sales.
• Performed opening and closing duties such as setting up glasses and bar equipment and restocking items.
• Prepared cocktails from bar recipes and served wine, draft and bottled beer.
• Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
• Balanced daily registers and generated sales reports for management.
• Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
• Kept track of bar tabs and transferred open tabs to dining area for wait staff.
• Effectively multitasked within fast-paced environment.
• Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
• Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
• Studied industry trends to inform planning of bar menu and development of new drink recipes.
• Studied industry trends to inform planning of bar menu and development of new drink recipes.

Removed unnecessary clutter from bar area to enhance guest experience.

• Mixed classic cocktails for Leaky Barrel guests following house recipes
• Greeted guests and delivered attentive service in Leaky Barrel Bar.
• Managed bar inventory, ensuring timely restocking of spirits, mixers, glassware, and garnishes for seamless service.
• Processed payments and balanced cash drawer during Leaky Barrel shifts
• Suggested drinks and answered menu questions for Leaky Barrel patrons
• Cleaned bar areas and sanitized tools to support Leaky Barrel standards
• Performed opening and closing duties including restocking supplies.
• Developed good working relationships with fellow employees through effective communication.
• Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
• Prepared cocktails from bar recipes and served wine, draft and bottled beer.
• Ensured proper sanitation of bar area, glassware, utensils, and equipment.
• Resolved customer complaints in a professional manner.
• Trained new bartenders on drink preparation and upselling techniques, fostering team efficiency and enhancing customer satisfaction.
• Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
• Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
• Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
• Assisted in setting up the bar for the service shift.
• Effectively multitasked within fast-paced environment.
• Researched industry trends to create innovative drink recipes, enhancing bar menu offerings.

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• Operated at west telemarketing inbound call center for AT&T. Delivered exceptional customer service to resolve inquiries and ensure satisfaction. Fixed customers' problems using multiple programs simultaneously. Then upsold AT&T products
• Managed inbound customer calls for wireless, internet, and TV account support.
• Resolved billing questions using AT&T policy and account records.
• Processed service orders, changes, and cancellations in customer systems.