Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Andrea Johnson

Tahoe City,CA

Summary

  • Experienced professional with a versatile background in the skiing and recreational Area as well as guest service and hospitality.
  • Able to adapt to changes easily and move forward with a new adapted plan
  • Experience in fundraising and team sports

Overview

33
33
years of professional experience
1
1
Certification

Work History

Catering Server

Men Wielding Fire
Reno, NV
06.2022 - Current
  • Delivered exceptional customer service during high-volume events, ensuring guest satisfaction and seamless dining experiences.
  • Collaborated with kitchen staff to coordinate timely food service and maintain quality standards throughout events.
  • Set up and dismantled event spaces, optimizing layouts for efficiency and guest comfort.
  • Maintained inventory of catering supplies, tracking usage to facilitate restocking and minimize waste.

Palisades Ski and Snowboard School Manager

Palisades Tahoe
Olympic Valley, CA
11.1997 - Current
  • organizing monthly schedules for instructors (150) reflecting business levels
  • tasking instructors on a daily basis
  • organizing inventory for peak holidays
  • assigning private instructors to lessons
  • organizing and giving New -Hire training
  • giving Safety clinics
  • Coordinating instructors between 4 schools
  • interviewing and hire New instructors
  • supporting our J1 and H2B foreign instructors
  • budgeting
  • communication with dispatch/ running our backyard, rental support staff
  • planning and organizing school groups to ski at the ski school (Tahoe Lake Elementary, Share winter)
  • Fostering a safe and fun environment for our instructors
  • Daily communication with Mt Ops
  • Enhance the students and parents experience
  • talking to parents, complaints or questions

Flight Attendant/Flight Purser

Lufthansa Airlines
Munic Germany
07.1993 - 10.1997
  • Ensured passenger safety through adherence to emergency protocols and safety briefings.
  • Delivered exceptional customer service by addressing passenger needs and resolving issues promptly.
  • Collaborated with crew members to maintain efficient cabin operations during flights.
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Managed conflict resolution effectively, ensuring a positive experience for all passengers onboard.

GMO

Club Med
France/Italy
01.1993 - 09.1993
  • tennis instructor
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.

Education

Bachelor of Science - International Management/Economics

International Academie of Business
Mannheim Germany
06-1992

High School Diploma -

Albert Einstein Gymnasium
Germany
06-1988

Skills

  • Stress tolerance
  • Guest service
  • Strong communication skills
  • Instructional leadership
  • Crisis management
  • Fundraising strategies
  • Teamwork and collaboration
  • Problem-solving
  • Responsible and dependable
  • Problem-solving abilities
  • Multitasking

Certification

  • Certified PSIA level 3 Alpine instructor
  • PSIA Children's specialist 2
  • going for PSIA Nordic level 1 February2026
  • Certified safe sport
  • volunteer at strider gliders
  • Fluent in English and German
  • skills in RTP
  • skills in FLAIK

Languages

English
Full Professional
German
Native or Bilingual

Timeline

Catering Server

Men Wielding Fire
06.2022 - Current

Palisades Ski and Snowboard School Manager

Palisades Tahoe
11.1997 - Current

Flight Attendant/Flight Purser

Lufthansa Airlines
07.1993 - 10.1997

GMO

Club Med
01.1993 - 09.1993

Bachelor of Science - International Management/Economics

International Academie of Business

High School Diploma -

Albert Einstein Gymnasium
Andrea Johnson