Joseph Palabrica
Musician & Private Catering Server
Astoria,NY
Summary
Dynamic and compassionate professional with extensive experience in both healthcare and hospitality, notably with My Parent Care and PRKL Corporation. Excelled in stress management and guest service, enhancing patient care and event satisfaction. Demonstrated a proven track record in improving efficiency and fostering positive relationships, leading to significant repeat business opportunities.
Overview
11
11
years of professional experience
Work History
Catering Server
PRKL Corporation
10.2024 - Current
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Provided friendly, courteous service to create memorable moments for guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Enhanced guest experience by providing exceptional service during catered events.
- Demonstrated flexibility in adapting to last-minute changes in menu items, guest count, or event timeline to maintain a high level of service quality.
- Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
- Received positive feedback from clients regarding attention to detail, promptness, and overall professionalism during catered events.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Arranged linens and table settings according to seating plan and event theme.
- Collaborated with kitchen staff to ensure accurate and timely delivery of menu items.
- Contributed to team success by cross-training in various roles such as bartender, server assistant, or line cook when necessary.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Utilized proper food handling techniques to establish safety and quality of food served.
- Sanitized tableware and chafing dishes before catering event to avoid infection and comply with hygiene standards.
- Supported the creation of memorable experiences for guests by delivering exceptional tableside service at weddings, corporate events, and private parties.
- Maintained tidy and organized dining room, kitchen and serving stations to comply with cleanliness standards.
- Streamlined event operations by coordinating closely with catering manager on guest headcounts, serving schedules, and equipment needs.
- Maintained proper food temperature control, preventing spoilage and ensuring optimal taste quality for guests.
- Developed rapport with clients through attentive listening and effective communication skills, leading to repeat business opportunities.
- Wrapped silverware and folded napkins according to standard procedures or in requested arrangements.
- Supported catering team morale by consistently bringing a positive attitude and strong work ethic to each event assignment.
- Increased customer satisfaction by addressing dietary restrictions and providing alternative options when needed.
- Provided professional beverage service, including wine selection guidance and pairing recommendations.
- Set up banquet tables and chairs based on event requirements.
- Adhered to all health and safety regulations while serving food and beverages.
- Carried out professional service, retaining polite and friendly approach at all times.
- Worked with banquet manager to coordinate event set up and schedule.
- Answered guest questions about event plans and food service choices.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Responded to guest inquiries and requests promptly and courteously.
- Handled food and beverage orders for up to Number guests, delivering prompt and friendly service.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
- Served meals to customers according to established guidelines.
- Refilled beverage glasses, cleared and reset tables, and stocked service areas.
- Arranged food, utensils and condiments on trays to serve meals with necessary items.
- Inspected dishes and utensils for cleanliness.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained clean and safe work environment.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Assisted customers in selecting menu items, answering questions and providing general information.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Assessed meal preparation to check creation of special orders and cooking procedures.
- Replenished condiments and other supplies at tables and service bars.
- Processed customer payments to accurately record transactions.
- Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
Nurse Assistant
My Parent Care
07.2013 - 03.2020
- Assessed and recorded vital signs like blood pressure, temperature, and blood sugar.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.
- Demonstrated strong teamwork skills when working alongside fellow nurse assistants, nurses, physicians and other healthcare professionals striving towards common goals centered around providing high-quality care tailored specifically towards meeting individual patient needs as they arise throughout course treatment process.
- Maintained accurate documentation of patient records, contributing to efficient communication among healthcare team members.
- Assisted patients with activities of daily living, promoting independence and dignity.
- Ensured continuity of care through effective handover communication between shifts, detailing critical information about each patient''s current status, recent changes in condition or treatment plans that may require special attention from incoming staff members taking over responsibility for their care upon arrival at work each day.
- Improved patient care by assisting nurses with daily tasks and providing compassionate support to patients.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided emotional support to patients and their families during times of stress or illness, fostering a positive healing environment.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Monitored vital signs for early detection of potential health issues, enabling timely intervention from medical staff.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Administered medications as prescribed, maintaining accuracy and ensuring patient safety.
- Recognized potential emergencies quickly, implementing appropriate interventions under the guidance of supervising nurses or physicians while awaiting further assistance from emergency response services if needed.
- Assisted in wound care management, following established procedures to minimize risk of infection and promote proper healing.
- Participated in ongoing professional development opportunities to enhance knowledge and skills in nursing assistance practices.
- Contributed to infection control efforts through strict adherence to hygiene protocols and diligent cleaning practices.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Enhanced patient satisfaction by ensuring a comfortable environment during their stay in the healthcare facility.
- Promoted a culture of safety within the healthcare facility by promptly reporting any concerns or hazards observed during daily duties.
- Educated patients on proper post-discharge care instructions, promoting long-term health outcomes.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Transported patients between rooms and appointments or testing locations.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Followed directions of licensed nurses to administer medications and treatments.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Facilitated personal hygiene management, feeding and ambulation.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Delivered high-quality care to Type patients in hospital facility.
- Upheld infection control and prevention policies across different patient-facing areas.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Supported needs of Number+ residents under long-term care.
Medical Assistant
Long Beach Job Corps
02.2017 - 04.2017
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Implemented patient education program on preventative care, enhancing community health awareness.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Increased efficiency in office by implementing digital filing system for patient records.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Education
Bachelor Of Music - Guitar & Choral Music
Fresno City College
Fresno, CABachelor Of Nursing - Nursing
Long Beach City College
Long Beach, CAHigh School Diploma - Highschool
Siatech High
Oceanside, CA12.2016
Skills
- Stress tolerance
- Guest service
- Cleaning and sanitizing
- Strong communication skills
- Equipment management
- Cleaning skills
- Exceptional customer service
- Safe food handling
- Flexible schedule
- Event setup and breakdown
- Food presentation
- Sanitation standards
- Food running skills
- Guest relations
- Detail-oriented
- Table setting expertise
- Food safety compliance
- Event setup
- Food safety
- Cleanliness maintenance
- Set up procedures
- Table bussing
- Hand-eye coordination
- Efficient food preparation
- Food assembly
- High-end event experience
- Supply restocking
- Food allergy safety
- Station stocking
- Kitchen supply organization
- Kitchen equipment safety
- Sanitation skills
- Tray passing
- Equipment detailing
- Hospitality and accommodation
- Menu offerings
- Delivering food
- Beverage delivery
- Food allergy awareness
- Buffet experience
- Customer service
- Time management
- Hospitality service expertise
- Menu memorization
- Beverage preparation
- High volume dining
- Relationship building
- Food station setup
- Food running
- Customer order management
- Ordering procedures
- Daily specials memorization
- Order accuracy
- Dining area maintenance
- Menu presentation
- Quality control
- Service prioritization
- Guest relations management
- Food and beverage pairings
- Positive attitude
- Problem-solving
- Attention to detail
- Multitasking and organization
- Punctual and reliable
- Clear communication
- Team collaboration
- Decision-making
- Food handling
- Running orders
- Proper food handling
- Bussing and table resets
- Task prioritization
- Physical coordination
- Food service
- Conflict resolution
- Station setup and restocking
- Proper equipment storage
- Issue resolution
- Quality assurance
- FLUENT IN LANGUAGE
- Table setting
- Performance improvement
- Stress management
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
Catering Server
PRKL Corporation
10.2024 - Current
Medical Assistant
Long Beach Job Corps
02.2017 - 04.2017
Nurse Assistant
My Parent Care
07.2013 - 03.2020
Bachelor Of Music - Guitar & Choral Music
Fresno City College
Bachelor Of Nursing - Nursing
Long Beach City College
High School Diploma - Highschool
Siatech High