Summary
Overview
Work History
Education
Skills
Personal Information
Additional Information
Timeline
Generic

Andrea Jones

Cleveland,OH

Summary

Results-oriented professional with expertise in customer service, facility management, and commercial cleaning. Demonstrated ability to lead teams, uphold cleanliness standards, and provide outstanding service in dynamic settings. Aiming to leverage skills to enhance operations within a forward-thinking company.

Overview

23
23
years of professional experience

Work History

Commercial Cleaner

Pound 4 Pound Luxury Cleaning LLC
Cleveland, OH
09.2021 - 10.2023
  • Ensured cleanliness and hygiene across multiple apartment and office buildings.
  • Executed sweeping, mopping, vacuuming, and sanitizing tasks to uphold standards of cleanliness.
  • Provided thorough cleaning services with attention to detail and reliability.

Cashier / Customer Service Associate

Pilot Flying J
Richfield, OH
08.2017 - 07.2021
  • Processed customer transactions with accuracy and efficiency.
  • Supported vendors during order check-ins with order check-ins and maintained store cleanliness.
  • Provided friendly service while maintaining fresh coffee stations to enhance guest satisfaction.

Facility Supervisor

Aramark Facilities
Cleveland, OH
06.2013 - 09.2015
  • Supervised 25–30 employees to maintain cleanliness and organization of restrooms and meeting rooms per company standards.
  • Coordinated event setups and inventory control while training staff on operational procedures.
  • Assisted management in developing workflows and maintaining adequate supply levels to support daily operations.

Janitorial & Food Service Roles

Various Employers
, OH
01.2001 - 01.2016
  • Worked as a cashier, cook, packager, and janitor in diverse environments.
  • Delivered high-quality service in food, manufacturing, and cleaning environments, enhancing customer satisfaction.
  • Enhanced multitasking and time-management skills while managing multiple tasks in fast-paced environments.

Education

High School Diploma -

Malabar High School
Mansfield, OH

Skills

  • Janitorial management Leadership training Customer service Time management Safety compliance Problem solving Cleaning Software
  • Dependable Service
  • Housekeeping skills
  • Time management
  • Problem solving
  • Problem-solving
  • Self-motivation
  • Reliability
  • Cleaning tools
  • Customer service
  • Professional Appearance
  • Leadership training
  • Customer service
  • Decision making
  • Safety Gear Knowledge
  • Professional Appearance
  • Decision making

Personal Information

Driving License: Licensed driver with reliable transportation.

Additional Information

Driving License: Licensed driver with reliable transportation.

Timeline

Commercial Cleaner

Pound 4 Pound Luxury Cleaning LLC
09.2021 - 10.2023

Cashier / Customer Service Associate

Pilot Flying J
08.2017 - 07.2021

Facility Supervisor

Aramark Facilities
06.2013 - 09.2015

Janitorial & Food Service Roles

Various Employers
01.2001 - 01.2016

High School Diploma -

Malabar High School
Andrea Jones